ElevatorApp vs Total Service

ElevatorApp is a web service for building owners and managers who need independent elevator guidance and maintenance oversight. Its software tracks service, testing, and inspections in real time, with dashboards, automated alerts, and standard or customizable reports. Users can record service history, testing due dates, inspection dates, callback data, assets, preventive maintenance, inspection workflows, and compliance records. The company also reviews proposals, invoices, and maintenance contracts, and offers equipment audits, inspection help, modernization guidance, and expert advice. Maintenance on Demand connects building owners with elevator service providers while retaining digital photos and service records. Dispatch coordination is available 24/7 nationwide through a real coordinator; a one-time dispatch fee is confirmed before approval, while repairs are billed separately by the provider. Pricing varies by building and service, is available on request, and is shown before payment. Dispatch support is listed at (727) 940-2012 and [email protected].

Total Service is an ERP for elevator, HVAC, fire and life-safety, and specialty contractors. Its platform combines dispatch, scheduling, job costing, CRM, billing, project management, inventory, financials and reporting. Native payroll handles union agreements, apprenticeship tiers, benefit contributions, multi-state withholding, certified payroll and prevailing-wage reports. A customer portal exposes work orders, inspection and compliance documents, invoices and payment history, and accepts service requests. TS Cloud lists six live AI capabilities: AI Assistant, Dashboard Copilot, AI Report Builder, AI Document Template Engine, In-App Coach and Technician Assist. The cloud-native architecture provides real-time operational visibility, with Android and iOS mobile access and API support for custom integrations. Standard deployments include industry-specialist implementation support in the first-year agreement. Pricing is on request and depends on staffing, modules, payroll complexity, locations and migration scope. A February 2026 announcement described controlled beta availability.