ElevatorZip vs Field Ascend
ElevatorZip
elevatorzip.com
Field Ascend
field-ascend.comSide by side
| Figure | ElevatorZip | Field Ascend |
|---|---|---|
| Price from | $6.92/mo | $13/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Elevator Service Software | 8.6 (#3) | 8.2 (#6) |
| Intended users | ElevatorZip is built specifically for elevator contractors and elevator companies. | The pricing page describes the product as designed for multi-user office and field teams and states a three-user minimum; it recommends a simpler tool for solo operators. |
| Security | ElevatorZip says it runs on AWS, uses automated code and vulnerability testing including OWASP Top 10, and encrypts data at rest with AWS RDS AES-256. | The security page says browser and mobile traffic uses HTTPS/TLS, data is encrypted at rest by managed database and document-storage platforms, and access is scoped by tenant and user permissions. |
| Support | The contact page says submitted messages receive a response within one business day and lists phone, text, and email contact options. | The free trial includes email support, and the Custom plan offers more tailored onboarding support. |
Plans
In their own words
ElevatorZip
ElevatorZip is software built for elevator contractors and elevator companies, connecting field information with estimating, proposals, and customer records. Mechanics can search more than 10 million parts by name, number, or camera scan. Guided surveys collect supplier questions on site so the office can request a quote without a second visit. Parts, photos, specifications, and building details can be assembled into supplier emails. Field photos also populate surveys, estimates, proposals, and equipment records. The app generates estimates and branded, editable proposals for e-signature. Zip CRM tracks deal flow, pipeline, sales, buildings, elevators, contracts, and jobs. Listed capabilities include an elevator asset register, inspection workflows, service dispatch, a technician mobile app, and service contract management. ElevatorZip runs on Android, iOS, and the web, integrates with most CRMs, and populates Google Sheets or Microsoft Excel estimate spreadsheets. Zip Repair costs $83 a year, billed at $83 per user per month annually.
Field Ascend
Field Ascend is a field service platform for elevator contractors managing maintenance visits, emergency repairs, inspections, dispatch, work orders, quotes, invoices, and asset history. Technicians using Android or iOS can view job details, add notes and photos, complete checklists, collect signatures, and update job status. Elevator workflows cover recurring preventive maintenance, urgent breakdown dispatch, and follow-up repairs for defects or deficiencies. Customer sites and elevator assets can be connected to earlier visits, records, and follow-up work. The mobile app stores jobs, checklists, photos, signatures, and time entries locally, then queues them to sync when connectivity returns. AI-assisted tools draft quotes and reports, analyze purchase orders, and suggest job assignments; users confirm suggested technician assignments. Where configured, QuickBooks Online workflows can sync customers, invoices, products or services, and payment status. Pro costs $13 per user per month, with a three-user minimum. A 30-day trial requires a card at sign-up. Teams may still need to maintain their own applicable compliance processes; the product is not a replacement for professional compliance judgment.