ElevatorZip vs Total Service

ElevatorZip is software built for elevator contractors and elevator companies, connecting field information with estimating, proposals, and customer records. Mechanics can search more than 10 million parts by name, number, or camera scan. Guided surveys collect supplier questions on site so the office can request a quote without a second visit. Parts, photos, specifications, and building details can be assembled into supplier emails. Field photos also populate surveys, estimates, proposals, and equipment records. The app generates estimates and branded, editable proposals for e-signature. Zip CRM tracks deal flow, pipeline, sales, buildings, elevators, contracts, and jobs. Listed capabilities include an elevator asset register, inspection workflows, service dispatch, a technician mobile app, and service contract management. ElevatorZip runs on Android, iOS, and the web, integrates with most CRMs, and populates Google Sheets or Microsoft Excel estimate spreadsheets. Zip Repair costs $83 a year, billed at $83 per user per month annually.

Total Service is an ERP for elevator, HVAC, fire and life-safety, and specialty contractors. Its platform combines dispatch, scheduling, job costing, CRM, billing, project management, inventory, financials and reporting. Native payroll handles union agreements, apprenticeship tiers, benefit contributions, multi-state withholding, certified payroll and prevailing-wage reports. A customer portal exposes work orders, inspection and compliance documents, invoices and payment history, and accepts service requests. TS Cloud lists six live AI capabilities: AI Assistant, Dashboard Copilot, AI Report Builder, AI Document Template Engine, In-App Coach and Technician Assist. The cloud-native architecture provides real-time operational visibility, with Android and iOS mobile access and API support for custom integrations. Standard deployments include industry-specialist implementation support in the first-year agreement. Pricing is on request and depends on staffing, modules, payroll complexity, locations and migration scope. A February 2026 announcement described controlled beta availability.