ElevatorZip vs Zentid
ElevatorZip
elevatorzip.comZentid
zentid.comSide by side
| Figure | ElevatorZip | Zentid |
|---|---|---|
| Price from | $6.92/mo | 299 AED/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 8 |
| Spec score · Elevator Service Software | 8.6 (#3) | 8.3 (#5) |
| Company size | LinkedIn reports a company size of 2–10 employees. | LinkedIn lists Zentid FSM as having 2–10 employees. |
| Data ownership | ElevatorZip states that customers always own their data. | The privacy policy says customers own their service data and can access, export or request deletion subject to permissions and agreements. |
| Headquarters | Cleveland | LinkedIn lists headquarters in Qusais, Dubai, United Arab Emirates. |
| Rating on Apple App Store | 5.0 out of 5 from 5 ratings. | The app page says it has not received enough ratings or reviews to display an overview. |
| Security | ElevatorZip says it runs on AWS, uses automated code and vulnerability testing including OWASP Top 10, and encrypts data at rest with AWS RDS AES-256. | Zentid states that it uses encryption at rest and in transit, access controls, role-based permissions, secure cloud infrastructure and regular backups. |
| Support | The contact page says submitted messages receive a response within one business day and lists phone, text, and email contact options. | Plan support ranges from community support to email, priority chat/call/email and 24x7 call/chat/email support. |
| What it does | ElevatorZip connects elevator mechanics’ field data with office repair sales workflows. | Zentid Field OS combines field service, workforce management, CRM, reporting and business workflows in one platform. |
Plans
Zentid
- Starter299 AED a month
- Starter Plan299 AED a month
- Essential699 AED a month
- Essential Plan699 AED a month
- Growth1,799 AED a month
- Growth Plan1,799 AED a month
- Scale2,999 AED a month
- Scale Plan2,999 AED a month
In their own words
ElevatorZip
ElevatorZip is software built for elevator contractors and elevator companies, connecting field information with estimating, proposals, and customer records. Mechanics can search more than 10 million parts by name, number, or camera scan. Guided surveys collect supplier questions on site so the office can request a quote without a second visit. Parts, photos, specifications, and building details can be assembled into supplier emails. Field photos also populate surveys, estimates, proposals, and equipment records. The app generates estimates and branded, editable proposals for e-signature. Zip CRM tracks deal flow, pipeline, sales, buildings, elevators, contracts, and jobs. Listed capabilities include an elevator asset register, inspection workflows, service dispatch, a technician mobile app, and service contract management. ElevatorZip runs on Android, iOS, and the web, integrates with most CRMs, and populates Google Sheets or Microsoft Excel estimate spreadsheets. Zip Repair costs $83 a year, billed at $83 per user per month annually.
Zentid
Zentid Field OS combines field service, workforce management, CRM, and reporting for service businesses. Field Service covers work orders, SLAs, instant invoicing, contracts, and maintenance plans. Field Report supports digital forms, photos, and signatures, then produces branded PDFs automatically. Field Workforce includes job scheduling, live tracking, and an offline mobile app; technicians can keep working without connectivity, with data syncing when a connection returns. Zen AI can assist with scheduling, service reports, enquiries, and routine tasks. The maker lists integrations including Stripe, WhatsApp, Zoho Books, WATI, Tidio, Twilio, Calendly, QuickBooks, and Zendesk. Every plan includes an open API and webhooks. The Field mobile app is available through the App Store and Google Play. Plans cost 299 AED a month for Starter, 699 AED a month for Essential, 1,799 AED a month for Growth, and 2,999 AED a month for Scale; prices exclude VAT. Plans have monthly WhatsApp conversation caps of 100, 300, 1,000, and 2,500 respectively. A free plan and free trial are available.