ELM Solutions Legal Holds vs Knovos Manage

ELM Solutions Legal Holds is a web module for Passport and TyMetrix 360° that automates legal-hold work. It issues, releases, and tracks holds while sending custodian notifications, acknowledgment requests, reminders, and escalations. Notifications and responses can be monitored in real time through a repeatable, auditable process. Administrators can manage custodians, archive, restore, or delete holds, assign proxies, and identify confidential holds. Workflows include custodian and proxy acknowledgments, confidential holds, and escalations. The module integrates with Passport and TyMetrix 360° matter management and with third-party external systems. Reporting and audit tools track custodian responses, employment-status changes, compliance checks, and key performance metrics. The TyMetrix description also lists automated assignment, surveys, and integrated reporting. Pricing is available on request, and the product page offers a demo request. The maker is headquartered in Alphen aan den Rijn, Netherlands, and was founded in 1987.

Knovos Manage standardizes intake and matter execution through configurable workflows, dashboards, permissions, reporting, task tracking, legal holds, invoicing, and ticketing. Law firms can use it to manage multiple client cases and remotely connected teams; corporations are offered process management, integrated email, resource visibility, and timeline tracking. Users can design workflows for complex processes and keep project documents in a shared repository for access and retrieval. Billing tools accommodate configurable rates, rush rates, billing sets, and customized invoice templates. Legal hold features include templates, automated custodian reminders, response tracking, centralized dashboards, and MFA-enabled access. Conflict checking supports criteria-based searches, automated triggers, comparative evaluations, and links to external databases. Active Directory synchronization supports single sign-on, and two-factor authentication can be enabled. Communications and project files are encrypted, with IP-restricted access also supported. Deployment options are cloud, on-premise, and hybrid-cloud. Knovos advertises 24×7 support and onboarding help that includes data migration, user training, and product certification. Pricing is on request.