Emailgistics vs Keeping
Emailgistics
emailgistics.com
Keeping
keeping.comSide by side
| Figure | Emailgistics | Keeping |
|---|---|---|
| Price from | $13/mo | $14/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 3 | 3 |
| Spec score · Shared Inbox Software | 8.2 (#11) | 8.3 (#10) |
| Automation | Workflow tools include custom rules, automatic tagging and routing, follow-up reminders, and AI-suggested replies. | Workflows can automatically assign, tag, prioritize, and process incoming email; Essentials includes two workflows and Advanced and HIPAA include unlimited workflows. |
| Collaboration | Features include message ownership, collision prevention, internal notes, and conversation history. | Features include internal notes, collision detection, ticket statuses, teammate assignment, and shared drafts on Advanced and HIPAA plans. |
| Headquarters | Oakville, Ontario, Canada | Brooklyn, New York, United States |
| Integrations | The product is built for Microsoft 365 and works inside Outlook; its pricing page also lists a reporting API and received-message webhooks. | The maker lists Shopify, WooCommerce, Salesforce, Slack, Zapier, HubSpot, Asana, ClickUp, Jira, Shortcut, Linear, and monday.com integrations. |
| Product | Emailgistics adds assignment, workflow automation, SLA monitoring, and reporting to Microsoft 365 shared mailboxes inside Outlook. | Keeping turns Gmail and Google Workspace into a shared inbox and help desk for team email. |
| Security | Emailgistics says it has achieved SOC 2 Type II certification and identifies itself as GDPR- and HIPAA-compliant. | Keeping states that it is SOC 2 Type II certified, hosts its infrastructure on Google Cloud in the United States, encrypts customer data at rest, and uses Google authentication. |
| Support | Plans include free technical support, a dedicated Success Manager, complimentary onboarding and training, and access to learning lessons. | Essentials includes email support, while the HIPAA plan includes a dedicated account manager. |
Plans
In their own words
Emailgistics
Emailgistics has no write-up on Specifiction yet; its figures are above.