Emailgistics vs Loop Email
Emailgistics
emailgistics.comLoop Email
intheloop.ioSide by side
| Figure | Emailgistics | Loop Email |
|---|---|---|
| Price from | $13/mo | $18.75/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 3 | 3 |
| Spec score · Shared Inbox Software | 8.2 (#11) | 8.4 (#8) |
| Collaboration | Features include message ownership, collision prevention, internal notes, and conversation history. | Teams can assign conversation owners, mention teammates, use direct messages, and chat privately on email threads. |
| Headquarters | Oakville, Ontario, Canada | Ljubljana, Slovenia |
| Product | Emailgistics adds assignment, workflow automation, SLA monitoring, and reporting to Microsoft 365 shared mailboxes inside Outlook. | Loop is a team email and customer operations platform with shared inboxes for managing customer and internal conversations. |
| Security | Emailgistics says it has achieved SOC 2 Type II certification and identifies itself as GDPR- and HIPAA-compliant. | Loop says its security approach follows practices such as ISO 27001 and includes regular third-party penetration testing. |
| Support | Plans include free technical support, a dedicated Success Manager, complimentary onboarding and training, and access to learning lessons. | Starter and Pro list in-app support, while Enterprise lists dedicated support; the site also links to a help center and offers demos. |
| Trial | A personalized demo precedes the 14-day Pro trial, which requires no credit card. | The 14-day free trial does not require credit card information and charges begin only after subscribing to a paid plan. |
Plans
In their own words
Emailgistics
Emailgistics has no write-up on Specifiction yet; its figures are above.
Loop Email
Loop Email is a team email and customer operations platform built around shared inboxes for customer and internal conversations. Teams can assign conversation owners, mention colleagues, send direct messages, and chat privately on email threads. Shared and personal rules automate inbox workflows; other response tools include SLA reminders, notifications, shared templates, collision detection, and round-robin or workload assignment. Loop connects to Gmail, Outlook, Exchange, and IMAP, and provides customizable, automated reports with team productivity metrics. It runs on Android, iOS, macOS, web, and Windows. Starter costs $18.75 a month, billed monthly per user, with a minimum of three users and three shared inboxes. Pro costs $375 a month, billed monthly per user, with a minimum of 10 users and 10 shared inboxes. The 14-day free trial requires no credit card, and charges begin only after subscribing to a paid plan. The provider is identified as Nito d.o.o.