Emailgistics vs Zoho TeamInbox
Emailgistics
emailgistics.comZoho TeamInbox
zoho.comSide by side
| Figure | Emailgistics | Zoho TeamInbox |
|---|---|---|
| Price from | $13/mo | $0.99/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 3 | 6 |
| Spec score · Email Collaboration Software | 8.2 (#11) | 7.8 (#17) |
| Spec score · Shared Inbox Software | 8.2 (#11) | 7.8 (#19) |
| Audience | It is designed for customer service, sales, operations, and IT teams that manage shared inboxes in Microsoft 365. | Zoho describes shared inboxes as useful for teams distributing incoming messages, especially teams handling high email volumes. |
| Automation | Workflow tools include custom rules, automatic tagging and routing, follow-up reminders, and AI-suggested replies. | Automated workflows can send auto responses and assign or sort threads. |
| Collaboration | Features include message ownership, collision prevention, internal notes, and conversation history. | Teams can chat, share files, co-author emails, and hold internal discussions alongside message threads. |
| Founded | 2018 | 1996 |
| Integrations | The product is built for Microsoft 365 and works inside Outlook; its pricing page also lists a reporting API and received-message webhooks. | Listed integrations include Zapier, Zoho CRM, n8n, Make, and Microsoft Power Automate. |
| Product | Emailgistics adds assignment, workflow automation, SLA monitoring, and reporting to Microsoft 365 shared mailboxes inside Outlook. | Zoho TeamInbox gives teams a shared workspace to manage incoming and outgoing messages, assign threads, discuss internally, and share drafts. |
| Security | Emailgistics says it has achieved SOC 2 Type II certification and identifies itself as GDPR- and HIPAA-compliant. | Zoho says email data is encrypted in transit and at rest, and supports multi-factor authentication and admin-controlled inbox access. |
| Support | Plans include free technical support, a dedicated Success Manager, complimentary onboarding and training, and access to learning lessons. | Zoho lists [email protected] for questions. |
| Trial | A personalized demo precedes the 14-day Pro trial, which requires no credit card. | The 14-day free trial provides Professional plan features for up to five users and does not require payment information at signup. |
Plans
Zoho TeamInbox
- FreeFree
- Solo$0.99 a month
- Team$4.99 a month
- Team Plus$7.99 a month
- ProfessionalPrice not published
- StarterPrice not published
In their own words
Emailgistics
Emailgistics has no write-up on Specifiction yet; its figures are above.
Zoho TeamInbox
Zoho TeamInbox gives teams a shared workspace for managing incoming and outgoing messages. Shared inboxes can connect email, WhatsApp, Telegram, Facebook Messenger, and Instagram. Team members can assign, delegate, comment on, follow, snooze, or archive threads, and organize conversations into views. They can also chat, share files, co-author emails, and discuss messages internally. Automated workflows can send auto responses or assign and sort threads; the Professional plan includes analytics. Listed integrations include Zapier, Zoho CRM, n8n, Make, and Microsoft Power Automate. Available eWidgets include Zoho CRM, Zoho Desk, Zoho Meeting, Zoho Recruit, Zoho Vault, Asana, Trello, and Zoho WorkDrive. Zoho says email data is encrypted in transit and at rest, and supports multi-factor authentication, admin-controlled inbox access, and activity logs. TeamInbox runs on Android, iOS, and the web. The Free plan supports up to three users and 30 conversations per month. Paid plans include Solo at $0.99 a month, Team at $4.99 a month, and Team Plus at $7.99 a month. A 14-day Professional trial offers features for up to five users without payment information at signup.