Emplifi vs Konnect Insights Social Listening
Emplifi
emplifi.io
Konnect Insights Social Listening
konnectinsights.comSide by side
| Figure | Emplifi | Konnect Insights Social Listening |
|---|---|---|
| Price from | $1,249/mo | $3.25/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 11 | 7 |
| Spec score · Social Media Listening Software | 8.5 (#10) | 8.3 (#14) |
| AI | Emplifi says its proprietary intelligence layer is trained on over 5 trillion data points and powers more than 50 native AI products. | Konnect AI+ provides per-chart insights, anomaly and crisis detection, period comparisons and multilingual sentiment and classification. |
| Audience | Emplifi says the platform is built for enterprise organizations seeking to consolidate their technology stack and align marketing, ecommerce, and customer service teams. | The product page presents Social Listening for enterprise brands and names brand managers, PR and communications leads, marketing heads and CX heads as users. |
| Free plan | No | No |
| Headquarters | Columbus, Ohio, United States | Mumbai, India |
| Integrations | Emplifi advertises direct API access and integrations with existing technology stacks, while documentation lists commerce, loyalty, visual-marketing, SMS, ESP and other connectors. | Pricing says Professional includes CRM, contact centre and marketing integrations, and the platform also provides an app marketplace and API. |
Plans
Emplifi
- Social Marketing Essential$1,249 a month
- Social Marketing Advanced$2,499 a month
- Essential$1,249 a month
- Advanced$2,499 a month
- IntelligentPriced on request
- Social Care AdvancedPriced on request
- Social Care EssentialPriced on request
- Social Care IntelligentPriced on request
- Social Commerce AdvancedPriced on request
- Social Commerce EssentialPriced on request
Konnect Insights Social Listening
- Starter$39 a month
- Professional$79 a month
- Advanced$119 a month
- Starter$39 a year
- Professional$79 a year
- Advanced$129 a year
- EnterprisePriced on request
In their own words
Konnect Insights Social Listening
Konnect Insights Social Listening monitors brand, product, and competitor conversations across social networks, news, forums, and reviews. It covers more than 50 sources and 190+ languages, including Instagram, X, Facebook, LinkedIn, YouTube, Pinterest, Threads, and Reddit. Dashboards show share of voice, sentiment, classification, media type, and dedicated X and Instagram reports. Konnect AI+ adds chart-level insights, period comparisons, multilingual analysis, and anomaly or crisis detection. Real-time spike alerts and continuous monitoring can route notifications to teams or ticket queues. Teams can respond to mentions, create support tickets, assign agents, and publish replies. Monitoring also includes Google, Play Store, App Store, and 15+ review platforms for user-generated content. Plans start at $39 a month on the Starter plan when billed yearly; there is no free plan or self-serve trial. Professional costs $79 a month billed yearly, Advanced $119 a month billed yearly, and Enterprise pricing is custom. Onboarding and training are included.