Emplifi vs Medal Social Inbox
Emplifi
emplifi.io
Medal Social Inbox
medalsocial.comSide by side
| Figure | Emplifi | Medal Social Inbox |
|---|---|---|
| Price from | $1,249/mo | $129/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 11 | 3 |
| Spec score · Social Customer Service Software | 8.6 (#5) | 7.6 (#16) |
| Spec score · Social Media Customer Service Software | 8.6 (#11) | 7.5 (#26) |
| Integrations | Emplifi advertises direct API access and integrations with existing technology stacks, while documentation lists commerce, loyalty, visual-marketing, SMS, ESP and other connectors. | The company says its plans include Zapier and webhooks, and the inbox can use CRM context when drafting replies. |
| Support | Customers needing technical help can visit the Emplifi Customer Center or create a support ticket. | The inbox supports one-click handoff to a teammate with email or in-app notification; plan support is community for Creator, email for Business, and a shared Slack channel plus CSM for Enterprise. |
Plans
Emplifi
- Social Marketing Essential$1,249 a month
- Social Marketing Advanced$2,499 a month
- Essential$1,249 a month
- Advanced$2,499 a month
- IntelligentPriced on request
- Social Care AdvancedPriced on request
- Social Care EssentialPriced on request
- Social Care IntelligentPriced on request
- Social Commerce AdvancedPriced on request
- Social Commerce EssentialPriced on request
Medal Social Inbox
- Creator$129 a month
- Business$249 a month
- EnterprisePriced on request
In their own words
Medal Social Inbox
Medal Social Inbox has no write-up on Specifiction yet; its figures are above.