Emplifi vs Merdot Track
Emplifi
emplifi.ioMerdot Track
merdot.comSide by side
| Figure | Emplifi | Merdot Track |
|---|---|---|
| Price from | $1,249/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 11 | 0 |
| Spec score · Social Media Listening Software | 8.5 (#10) | 7.3 (#65) |
| Audience | Emplifi says the platform is built for enterprise organizations seeking to consolidate their technology stack and align marketing, ecommerce, and customer service teams. | The product is presented for brands and businesses, agencies and teams, and public or civic teams. |
| Headquarters | Columbus, Ohio, United States | Ahmedabad, Gujarat, India |
| Limits | Emplifi says it does not price per seat, and its website lists prices only for Social Marketing Essential and Advanced while other listed tiers require a custom quote. | Organisation workspaces are provisioned by the Merdot team, and the site asks organisations to request access. |
| Security | Emplifi states that it holds ISO/IEC 27001:2022 certification and has obtained a SOC 2 Type 2 audit report. | Merdot's security page states that its baseline includes AES-256 encryption at rest, TLS 1.3 in transit, role-based access, and workspace-level isolation. |
| Support | Customers needing technical help can visit the Emplifi Customer Center or create a support ticket. | Merdot says organisation workspaces are provisioned and supported directly by its team, and it offers product walkthroughs by request. |
Plans
Emplifi
- Social Marketing Essential$1,249 a month
- Social Marketing Advanced$2,499 a month
- Essential$1,249 a month
- Advanced$2,499 a month
- IntelligentPriced on request
- Social Care AdvancedPriced on request
- Social Care EssentialPriced on request
- Social Care IntelligentPriced on request
- Social Commerce AdvancedPriced on request
- Social Commerce EssentialPriced on request
In their own words
Merdot Track
Merdot Track has no write-up on Specifiction yet; its figures are above.