empower vs LaborSoft
empower
adviserplus.com
LaborSoft
laborsoft.comSide by side
| Figure | empower | LaborSoft |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 2 | 1 |
| Spec score · Grievance Management Software | 7.8 (#5) | 7.1 (#9) |
| Spec score · Workplace Investigation Software | 7.7 (#10) | 7.0 (#22) |
| Spec score · Case Management Software | 7.7 (#73) | 7.0 (#154) |
| Case workflows | The platform supports structured workflows, routine task automation, action prompts, correspondence, documentation and Subject Access Request administration. | The platform covers incidents and investigations, discipline, grievances and arbitration, EEO, document management, and scheduling. |
| Headquarters | Ellesmere Port, Cheshire, UK | Newton, MA 02464 |
| Security | The platform is hosted on Microsoft Azure in the UK, supports MFA and role-based permissions, and stores data in the UK with auditability. | LaborSoft says it uses 256-bit AES encryption, Azure-hosted security protocols, unique user credentials, and HTTPS/TLS; MFA is described as planned for a future update. |
| Support | AdviserPlus describes dedicated customer support, a Customer Success Manager, customised training, and hosted platform maintenance and updates. | LaborSoft offers onboarding, a user guide, ongoing email or phone support, and training sessions via Zoom. |
Plans
In their own words
empower
empower® is a paid, web-based employee relations platform from AdviserPlus, with pricing available on request. It brings cases, documents and decisions together through policy-aligned workflows and audit trails. Supported matters include disciplinary and misconduct cases, grievances, workplace investigations, sickness absence, performance and capability concerns, flexible working requests, and bullying and harassment complaints. Workflows can automate routine tasks, prompt actions, manage correspondence and documentation, and support Subject Access Request administration. The empower® enable option provides HR-led case management, reports, audit trails, workflows and dashboards. empower® transform includes enable and adds guided manager journeys, manager self-service and HR oversight. Dashboards help identify trends and risks, benchmark activity and inform workforce decisions; analytics can refresh daily and use regular people-data feeds. The platform supports nightly XML feeds, optional API integration, SAML 2.0 and AD single sign-on. AdviserPlus lists UK Azure hosting, geo-replication, encryption, MFA, role permissions, auditability and ISO 27001:2022 certification.