EQS Integrity Line vs Primero

EQS Integrity Line is a cloud, web-based whistleblower and case management platform for receiving reports and handling investigations. It provides case intake forms, workflow automation, custom fields, audit trails, reporting dashboards, mobile apps, policy acknowledgments, review scheduling, approval workflows, version history, and single sign-on. Essential is specified for organizations with 50–500 employees and includes custom branding, an EU Directive-aligned reporting flow, anonymous file and voice uploads, status tracking, notes, manager assignment, anonymization, deletion, and audit logs. Professional targets 500–5000 employees and adds country-specific forms and disclaimers, keyword auto-routing, interactive dashboards, configurable fields, and granular access control. Enterprise is for organizations with 5000 or more employees and includes configurable case tabs, chart building, AI classification, summaries, transcription, anonymization with human review, advanced role-based access control, SSO/SAML, and SCIM provisioning. Pricing is on request. EQS Integrity Line is headquartered in Munich, Germany, and was founded in 2000.

Primero is an open-source information management platform for protection-related data. Its use cases include child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. Case workflows span identification, registration, assessment, planning, referrals and transfers, and closure, with supervision, notifications and tasking tools. The platform lists CPIMS+, GBVIMS+ and MRMIMS+ modules, along with intake forms, custom fields, audit trails and reporting dashboards. Teams can configure forms, roles, lookups, reports, languages, logos and locations through a self-service interface. Primero is available in more than 40 languages. Its v2 progressive web app works online and offline in modern browsers on mobile devices, tablets and laptops, though offline use is limited to creating cases and editing records already accessed in the session; changes submit after reconnection. A free DIY tier requires implementers to manage infrastructure and support. Full Service SaaS costs $8,250 a year, while Hybrid deployment costs $25,000 a year for the first year and decreases to the Tier 3 cost in year two and thereafter.