Equifax Immigration Case Management vs Immicase

Equifax Immigration Case Management is a cloud-based system for immigration law firms, nonprofit organizations, and employers. Its Edge version includes a customizable client web portal, and Equifax says the service stores more than 7 million Foreign National Records. Case work uses electronic forms, smart questionnaires, and predefined or customizable workflows, with alerts for tasks needing attention. Reports can cover deadlines, milestones, case metrics, and employee performance. Outlook Integrator uploads emails and attachments into client files, while Word Integrator merges case data into document templates. Both require Windows desktop Microsoft Office and do not support Office web apps. A Chrome E-File extension transfers data to government systems including ETA-9141, DS-160, ETA-9035, H-1B Registration, and ETA-9089. Acuity can exchange appointment information with Edge calendars when API access is included. Pricing is listed in a Service Order and is available on request.

Immicase is a web-based case-management platform for Canadian immigration professionals, including RCICs and immigration law firms. It organizes cases with 15 configurable milestones across 11 Canadian immigration streams and fills 10 official IRCC forms from one canonical client profile without AI in that process. Clients can use a branded portal in English, French, or Spanish to follow progress, consultations, and questionnaires, and upload documents securely. Built-in video consultations support scheduling availability, client self-booking, and screen sharing. Integrations include OneDrive, Google Drive, Dropbox, Stripe Connect, and Outlook; Gmail, Google Calendar, and QuickBooks are marked coming soon. Five roles, 18 granular permissions, case-level isolation, and an immutable audit trail support access and recordkeeping. Passport numbers, UCIs, and national IDs are encrypted in the browser before transmission. Normal operations keep customer data in Canada. The default deployment is managed Canadian cloud hosting, with white-label and dedicated-container options available on request. A 14-day trial is available, with no free plan. Solo costs C$49 a month and Team costs C$99 a month.