eSentire MDR vs Expel MDR
eSentire MDR
esentire.com
Expel MDR
expel.comSide by side
| Figure | eSentire MDR | Expel MDR |
|---|---|---|
| Price from | $17/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Managed Detection and Response Services | 7.8 (#6) | 7.1 (#14) |
| Founded | 2001 | 2016 |
| Headquarters | Waterloo, Ontario, Canada | Herndon, Virginia, United States |
| Integrations | Atlas supports investigation of alerts from any source via REST API and offers custom integrations for sources outside its standard menu. | Expel lists 160+ coverage options, including CrowdStrike, Okta, AWS, Microsoft, Google Cloud, Splunk, and Wiz; most connect directly by API. |
| Limits | The listed packages cover 10 to 250 users; eSentire directs organizations above 250 users or with unusual requirements to contact sales. | Expel says pricing is not published and the three MDR packages are annual subscriptions sized by seat count; phishing and threat hunting are offered as add-ons. |
| Service | eSentire MDR combines the Atlas platform with managed detection and response services, including 24/7 SOC coverage and human response. | Expel MDR monitors customers’ existing security tools around the clock, investigates alerts, and remediates confirmed threats. |
| Support | Technical support is available during business hours with Professional and Enhanced, and 24/7 with Elite; security support for incidents and threat investigations is available 24/7. | Expel says its service includes 24×7 coverage, support from onboarding through everyday questions, and direct access to SOC experts. |
Plans
eSentire MDR
- Atlas Professional$17 a month
- Atlas Enhanced$24 a month
- Atlas Elite$28 a month
- Launch & Optimization Services$2,500 a year
Expel MDR
- PremiumPrice not published
- SelectPrice not published
- StarterPrice not published
In their own words
eSentire MDR
eSentire MDR combines the Atlas platform with managed detection and response, including 24/7 security operations center coverage and human response. Atlas AI investigates and adds context to alerts to support triage, while eSentire’s Threat Response Unit hunts for threats across customer telemetry. The service includes incident response, containment, remediation and unlimited incident handling. Atlas can investigate alerts from any source through its REST API, with custom integrations available for sources outside its standard menu. Endpoint detection and response supports customer-provided CrowdStrike, SentinelOne, Microsoft Defender for Endpoint or Palo Alto technology. Atlas Enhanced includes 90-day log retention; Atlas Elite includes 365 days. Professional and Enhanced technical support is available during business hours, while Elite technical support and security support for incidents and investigations are available 24/7. Listed packages cover 10 to 250 users; larger organizations or unusual requirements are directed to sales. Atlas Professional is $17 a month, Enhanced is $24 a month and Elite is $28 a month, billed annually as specified for 10 users. Required Launch & Optimization Services cost $2,500 a year.