EspoCRM vs Frappe CRM
EspoCRM
espocrm.com
Frappe CRM
frappe.ioSide by side
| Figure | EspoCRM | Frappe CRM |
|---|---|---|
| Price from | $15/mo | $5/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | Yes | Yes |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | Yes |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 4 | 7 |
| Spec score · CRM Software | 9.4 (#5) | 9.4 (#7) |
| Spec score · Sales Force Automation Software | 9.3 (#4) | 9.2 (#6) |
| Automation | Workflows, scheduled workflows, webhooks and BPMN 2.0 process modeling automate business actions. | Visual workflow automations can trigger actions such as sending emails, assigning sales reps, updating fields, and calling webhooks. |
| Customization | Entity Manager lets administrators create custom entities, fields and relationships through the interface without coding. | Frappe Framework supports custom fields, tables, statuses, views and Python automation scripts. |
| Email sync | No | Yes |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Headquarters | Austin, Texas, USA | Mumbai, Maharashtra, India |
| Integrations | Official integrations cover Google, Outlook, Zoom, Stripe, Mailchimp, maps and supported VoIP providers; Zapier and Make can also connect it to other services. | Officially listed integrations include ERPNext, WhatsApp, Twilio, Exotel and Meta, with the ability to build additional integrations. |
| Open source | Yes | Yes |
| Praise: customization | G2 reviewers repeatedly praise the flexibility, code-free customization and open-source model. | Independent reviewers highlight Frappe Framework customization through fields, workflows, scripts and data models. |
| Visual sales pipeline | Yes | Yes |
| Self-hosting | EspoCRM can run on a customer-controlled server or in the vendor cloud, with Docker, script and manual installation methods documented. | Organizations can deploy on their own server with an easy-install script, Docker Compose or the Bench tool. |
| What it does | EspoCRM is a web CRM for managing people, companies, projects, opportunities and other business relationships. | Frappe CRM manages leads, deals, contacts, organizations, communications and sales pipelines for sales teams. |
Plans
EspoCRM
- Basic$15 a month
- Enterprise$25 a month
- Ultimate$69 a month
- Self-hosted CommunityFree
Frappe CRM
- Sites$5 a month
- Servers$20 a month
- Self-hostedFree
- Frappe Cloud Sites$5 a month
- Sites$5 a month
- Servers$40 a month
- Frappe Cloud Servers$60 a month
In their own words
Frappe CRM
Frappe CRM is an open-source CRM for sales teams managing leads, deals, communications and follow-ups. Teams can capture leads from web forms, incoming email, WhatsApp, Facebook lead ads, manual entry or spreadsheet imports, then move them into deals and track progress through customizable Kanban stages. Visual workflows can send emails, assign sales representatives, change fields or call webhooks. Users can tailor the system with custom fields, statuses and actions. Listed integrations include ERPNext, WhatsApp, Meta, Twilio and Exotel, with APIs available for third-party connections. Plans include unlimited leads, deals, contacts and sales agents without per-user pricing. It runs on the web and can be hosted on Frappe Cloud or installed on a customer's server; mobile use is through a phone browser that can be added to the home screen. Self-hosting is free under the AGPL-3.0 license. Frappe Cloud Sites costs $5 a month for a single site, and Servers costs $60 a month. Product Warranty provides bug-fix support through tickets, not functional support.