Eventbrite vs RunSignup
Eventbrite
eventbrite.com
RunSignup
runsignup.comSide by side
| Figure | Eventbrite | RunSignup |
|---|---|---|
| Price from | $15/mo | $16.58/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 8 | 7 |
| Spec score · Registration Software | 9.1 (#1) | 8.5 (#7) |
| Spec score · Nonprofit Event Management Software | 9.1 (#2) | 8.7 (#6) |
| Founded | Eventbrite's own 2006 launch announcement identifies Kevin Hartz, Julia Hartz and Renaud Visage as its founders. | LinkedIn and the company history identify 2010 as the founding year, with Bob Bickel as founder. |
| Headquarters | San Francisco, California, United States | Moorestown, New Jersey, United States |
| Integrations | The Zapier integration connects Eventbrite attendee data to more than 4,000 apps, including Mailchimp, Salesforce, HubSpot, Google Sheets, Slack and Asana. | The marketplace lists Zapier, Google Analytics 4, Salesforce, DonorPerfect, Mailchimp, Dropbox, Twilio, RaceJoy, Active Network, MapMyRun and numerous timing systems. |
| Intended users | Eventbrite serves event organizers and attendees, with event categories ranging from classes to concerts and festivals. | RunSignup describes its platform as serving race directors and endurance events, and says it also offers tools for running clubs and timers. |
| Purpose | Eventbrite lets organizers create event pages, sell tickets, promote and manage events, and analyze results. | RunSignup provides registration and event-management technology for endurance events, including race marketing, fundraising, and race-day tools. |
| Rating on G2 | 4.3 out of 5 from 914 reviews | 4.7 out of 5 from 3 reviews. |
| Rating on GetApp | 4.5 out of 5 for value for money from about 5,800 reviews | 4.2 out of 5 from 6 reviews. |
| Rating on TrustRadius | 7.1 out of 10 from 197 reviews and ratings | 7 out of 10 from 4 reviews and ratings. |
| Registration | Organizers can create event pages, define multiple free or paid ticket types, customize registration questions and publish mobile-friendly registration flows. | Its registration tools support mobile-friendly sign-up and flexible participant management with both administrator and self-service options. |
| Security | Eventbrite states that it complies with PCI DSS 4.0.1 Level 1 as both a merchant and service provider. | RunSignup says its payment platform is PCI Level 1 compliant. |
| Support | The pricing page lists a Help Center and email support, plus 24/7 chat support for paid events. | The company says it provides free support through a 100% US-based team. |
| What it does | Eventbrite is a web and mobile marketplace where organizers create, promote, manage and sell tickets for events while attendees discover and book experiences. | RunSignup is a cloud platform for endurance-event registration, fundraising, marketing, websites, participant management and race-day operations. |
Plans
Eventbrite
- Free event publishingFree
- Eventbrite Premium$69 a month
- Free event publishingFree
- Free eventsFree
- Eventbrite Pro$15 a month
- Eventbrite Premium$69 a month
- Paid ticketingPrice not published
- Paid ticketingPrice not published
RunSignup
- Free eventFree
- RaceDay Suite$199 a year
- Donation processing feePrice not published
- Registration processing feePrice not published
- Standard processing ($0.01–$249.99 cart)Price not published
- Standard processing ($1,000+ cart)Price not published
- Standard processing ($250–$999.99 cart)Price not published
In their own words
Eventbrite
Eventbrite helps organizers create event pages, sell tickets, promote events, manage attendees, and review results. Promotion options include marketplace visibility, email campaigns, Facebook and Instagram ad tools, promo codes, smart audiences, and reporting; organizer tools also list AI event creation. The attendee app supports event discovery, registration, and ticket access on iPhone and Android. The Organizer app adds QR ticket scanning, check-in, and on-site ticket sales on iOS and Android. The app marketplace lists more than 100 apps, and documented integrations include Mailchimp and Zoom. The Zoom integration is limited to online, non-recurring events and does not support government Zoom accounts. Free event publishing costs nothing, with unlimited publishing and no ticket fees for free tickets. Eventbrite Premium costs $69 a month or $708 a year; availability varies by country. US fees for paid tickets are 3.7% plus $1.79 per ticket, with 2.9% per order for payment processing. Free events can be any size.
RunSignup
RunSignup provides registration and event-management tools for endurance events, covering race marketing, fundraising, and race-day work. Participants can sign up through mobile-friendly registration, while organizers manage participants through administrator and self-service options. Each race receives a customizable website and email marketing with unlimited contacts and sends at no charge. Events can collect donations during registration or checkout and create individual or team fundraiser pages. The RaceDay CheckIn App supports event check-in. An open API and Zapier integration connect with other applications, including Salesforce, DonorPerfect, and Mailchimp through Zapier. Event reports can be exported to CSV, Google Sheets, Excel, PDF, Mailchimp, Dropbox, Hy-Tek, Webscorer.com, and Build Bib Labels. RunSignup says its payment platform is PCI Level 1 compliant and that participant data is not sold or shared beyond the event owner or director. Free events have no processing fee for a $0 cart. Paid-event fees are set per cart: 6% plus $1 up to $249.99, 5% plus $1 from $250 to $999.99, and 4% plus $1 at $1,000 or more. Fees may be paid by participants, absorbed by the event, or split evenly. There are no subscriptions, monthly fees, or long-term contracts.