Evoriqa SMS AI Chatbot vs Sarufi
Evoriqa SMS AI Chatbot
evoriqa.comSarufi
sarufi.ioSide by side
| Figure | Evoriqa SMS AI Chatbot | Sarufi |
|---|---|---|
| Price from | $29/mo | Free |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 16 | 1 |
| Spec score · SMS Chatbot Software | 8.7 (#5) | 8.2 (#10) |
| Channels | Supported customer channels listed by Evoriqa are website widget, WhatsApp, Messenger, Instagram, Slack, SMS, email and phone. | One agent can be deployed across WhatsApp, SMS, USSD and an embeddable web widget. |
| Documentation depth | The documentation site lists guides for onboarding, chatbots, knowledge, AI, widgets, inbox, teams, leads, actions, analytics, billing, compliance, security, support, channels and reseller operations. | Official docs include user guides for getting started, workspaces, chatbots, flows, knowledge bases, integrations, team settings and billing. |
| Headquarters | Crunchbase lists Evoriqa in Delaware, Ohio, United States. | Dar es Salaam, Tanzania |
| Integrations | The feature page names Cal.com and Calendly for booking and Telnyx and Infobip for SMS transport. | Sarufi lists WhatsApp Business API and Meta Cloud API, Africa’s Talking and Beem for two-way SMS, USSD providers, REST APIs, and webhooks. |
| Support | All plans include an in-dashboard support desk, while the Business plan includes live chat support and priority support with onboarding. | Sarufi says its team responds to enterprise, compliance and integration questions within one business day. |
| What it does | Evoriqa turns a company knowledge base into an AI support agent that answers across web chat, messaging, email and phone, with human handoff. | Sarufi helps businesses build, test and deploy AI-powered conversational agents for customer workflows. |
Plans
Evoriqa SMS AI Chatbot
- FreeFree
- FreeFree
- Starter$29 a month
- Starter credit top-up$29, paid once
- Freelancer$79 a month
- Freelancer reseller$79 a month
- Pro$99 a month
- Accelerator$149 a month
- Accelerator reseller$149 a month
- Growth$249 a month
In their own words
Evoriqa SMS AI Chatbot
Evoriqa SMS AI Chatbot brings an AI support agent to inbound text conversations. It can answer texts, capture lead details, book appointments against connected Cal.com or Calendly availability, and hand a conversation to a teammate with context. Threads appear in Evoriqa’s unified inbox alongside its other channels. In shadow mode, a teammate can review and send AI-drafted replies before they reach customers. The agent can use a crawled website, uploaded PDFs or DOCX files, pasted text and FAQs as knowledge; Evoriqa says answers include source traceability. Listed actions also include creating tickets, looking up orders and calling APIs, with action runs logged. SMS replies are plain text, and long messages may split into multiple carrier-billed segments. Customers who text STOP are unsubscribed; the business is responsible for maintaining opt-in records. The service is available through web and API, as part of a platform that connects SMS with channels such as email, phone and messaging apps. A free plan is available with monthly limits; Starter costs $29 a month or $279/yr billed annually.
Sarufi
Sarufi is a conversational AI platform for building, testing, and deploying agents that automate business processes. One agent can run across WhatsApp, SMS, USSD, and an embeddable web widget. Teams can visually design customer journeys, add AI responses, connect a knowledge base, and configure payment steps or API calls without code for core journeys. Flow actions include messages with buttons, lists, and media, conditions, LLM agents with tools and context, and API calls. Listed integrations include WhatsApp Business API, Meta Cloud API, Africa’s Talking, Beem, USSD providers, REST APIs, and webhooks. Sarufi says it uses Meta’s official WhatsApp Business Platform and supports interactive messages, UI Flows, and approved templates. Developers get REST APIs, webhooks, per-chatbot MCP servers, and plain-JSON flows editable in a built-in IDE and kept in git. Conversations can be escalated to a person with history and context. The product page says it natively supports more than 10 African languages. A free plan is available; the Developer plan lists 1,000 messages per month with no price shown.