Exotel Business Phone System vs Zoho Voice
Exotel Business Phone System
exotel.comZoho Voice
zoho.comSide by side
| Figure | Exotel Business Phone System | Zoho Voice |
|---|---|---|
| Price from | ₹9,999/mo | $39/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 14 |
| Spec score · Business Phone Systems | 8.5 (#43) | 9.1 (#11) |
| Founded | 2011 | 1996 |
| Free plan | No | Yes |
| Integrations | Documented integrations include Zoho Desk, Zoho CRM, Freshdesk, HubSpot, Salesforce, CleverTap, WebEngage, MoEngage, and Shopify Verification. | Native integrations include Zoho CRM, Desk, Recruit, Bigin, Meeting, Cliq, Zoho One and ManageEngine ServiceDesk Plus. |
| Support | Exotel’s business phone system integration documentation directs customers to Dashboard chat or WhatsApp at 08088919888 for integration help. | The plan comparison lists 24/5 call, chat, and email support across plans, with priority support listed for Contact Center. |
| Trial | The pricing page offers a no-commitment, 7-day free trial with 500 free credits and says trial accounts can use custom call flows and integrations. | The pricing page offers a 15-day free trial without requiring a credit card. |
Plans
Exotel Business Phone System
- Dabbler₹9,999 a month
- Believer₹19,999 a month
- Influencer₹49,499 a month
Zoho Voice
- SoloFree
- Enterprise Telephony - Basic$39 a month
- Standard$49 a month
- Enterprise Telephony - Standard$59 a month
- Enterprise Telephony - Contact Center$79 a month
- Business Phone - Team$120 a month
- Business Phone - Office$360 a month
- Business Phone - Corporate$1,200 a month
- BasicPrice not published
- Contact CenterPrice not published
In their own words
Exotel Business Phone System
Exotel Business Phone System has no write-up on Specifiction yet; its figures are above.
Zoho Voice
Zoho Voice is online telephony software for buying phone numbers and making or receiving local and international business calls through Zoho's cloud PBX. It supports inbound and outbound calling, local and toll-free numbers, forwarding, transfers, and direct extension dialing. Contact center tools include multi-level IVR, queues, live monitoring, and listening, whispering, and barging. The service also offers WhatsApp and Telegram messaging; two-way SMS is available for US, Canada, and Australia numbers. Call Intelligence can transcribe recorded calls and summarize intent, sentiment, customer satisfaction, and agent scores. Integrations include Zoho CRM, Desk, Recruit, Bigin, and ManageEngine ServiceDesk Plus Cloud, with Deluge available to connect other apps. Zoho Voice has a free plan and a 15-day free trial without a credit card. Paid plans start at $34/user/mo (annual). It runs on web, Windows, macOS, Linux, iOS, and Android. Zoho Voice is a separate subscription, not included in a Zoho One license. The maker was founded in 1996.