Expedience Software vs Ombud
Expedience Software
expediencesoftware.comOmbud
ombud.comSide by side
| Figure | Expedience Software | Ombud |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| Plans published | 1 | 1 |
| Spec score · Proposal Management Software | 7.6 (#16) | 7.8 (#12) |
| Spec score · RFP Response Software | 7.5 (#18) | 7.8 (#12) |
| Spec score · Proposal Software | 7.2 (#108) | 7.8 (#59) |
| CRM integrations | Yes | Yes |
| Custom branding | Yes | Yes |
| Founded | 2013 | Ombud CEO Thad Eby returned to Colorado to start the company in 2011. |
| Purpose | Expedience automates proposals, statements of work, and RFP responses inside Microsoft Word. | Ombud is an automated response management platform for completing RFPs, RFIs, DDQs, and security questionnaires. |
| Support | Technical support is available by monitored email for North America, the UK and Europe, and APAC. | Ombud directs customers to [email protected] for support. |
Plans
In their own words
Expedience Software
Expedience Software automates proposals, statements of work, and RFP responses inside Microsoft Word. A centralized library stores approved content that teams can search while answering RFPs, RFIs, and security questionnaires. Microsoft Copilot integration supports drafting with that material. Excel Connect imports Excel RFPs into Word, checks answer constraints, and exports responses back to spreadsheets. The workflow supports Microsoft Teams, SharePoint, OneDrive, and Outlook. Proposal Manager lets teams tag requirements, assign owners, track completion, and support bid/no-bid decisions. Subject matter experts and reviewers can collaborate and co-author without an Expedience license. The company says the software runs behind the customer’s firewall and does not upload proposal content to outside servers. Expedience identifies proposal and capture teams, bid managers, government contractors, professional services firms, and enterprise sales organizations as users. It runs on web and Windows, offers CRM integrations and custom branding, and is priced on request.
Ombud
Ombud is a web-based response management platform for enterprise revenue operations teams. It helps teams prepare responses to RFPs, RFIs, DDQs, and security questionnaires using a searchable content library and OmMatch, which recommends material for answers and can automate questionnaire responses. Its Sales Engineering Ombuddy assists with solution mapping, technical assessments, demo scripts, and value-based selling; its Response Management Ombuddy supports proposal workflows, response drafting, InfoSec questionnaires, and client presentations. Teams can track presales content and requests across the sales cycle, use Salesforce access to connect opportunities with workflows, and import documents themselves. Responses can be shared as live web pages or exported to Excel, Word, or PDF. Analytics include customer viewing data and win rates. Ombud lists role-based access, SAML 2.0 SSO, encryption in transit, and ISO/IEC 27001:2013 certification. It runs on the web. Pricing is on request.