Experience CRM vs For-Sight
Experience CRM
experiencecrm.io
For-Sight
for-sight.comSide by side
| Figure | Experience CRM | For-Sight |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 5 | 1 |
| Spec score · Hospitality CRM Software | 8.1 (#8) | 7.8 (#12) |
| Founded | 2013 | 2007 |
| Headquarters | Paris, France | Edinburgh, Scotland, United Kingdom |
| Integrations | Experience CRM says it is connected to 100 PMS systems and lists partners including Cloudbeds, Mews, Opera Cloud PMS, Apaleo, Medialog and SiteMinder. | For-Sight lists pre-built connectors with Opera, Mews, Guestline, and more than 30 hospitality systems, including PMS, dining, spa, loyalty, and review platforms. |
| Marketing | Marketing tools support behavioral segmentation, PMS-based targeting, automated campaigns and AI-generated email copy. | The platform supports automated campaigns and personalised communications across the guest journey, including retention and win-back campaigns. |
| Purpose | Experience CRM is a customer relationship platform for hotels and restaurants. | For-Sight is a hospitality CRM that unifies guest data, automates personalised marketing, and helps hotels drive direct bookings and repeat visits. |
| Support | Technical support is included by email, telephone and in-product chat, with a library of customer video tutorials. | Its customer success offering includes a dedicated success champion, regular check-ins, strategic planning, and optional professional services for campaign creation, template design, and advanced segmentation. |
Plans
Experience CRM
- À la carte modulesPriced on request
- E-ReputationPriced on request
- Guest AppPriced on request
- Guest JourneyPriced on request
- MarketingPriced on request
In their own words
Experience CRM
Experience CRM has no write-up on Specifiction yet; its figures are above.
For-Sight
For-Sight is a web-based hospitality CRM for independent boutique hotels, destination resorts, multi-site groups, and managed portfolios. Founded in Edinburgh in 2007, it unifies guest stays, preferences, spending, and engagement into profiles that hotels can segment by behaviour, RFM, demographics, or interests. Campaign Studio provides a drag-and-drop builder, templates, and automation for email and SMS communications, including post-stay retention and win-back journeys for guests absent six or more months. The platform detects duplicate records, merges them, and tracks consent in its stated GDPR-aligned enrichment process. It connects with property-management, booking, revenue-management, and guest-experience systems; GuestRevu is an optional feedback add-on. For-Sight says implementation commonly takes four to eight weeks. Pricing depends on property size and requirements and is provided after a call.