Experience CRM vs Hostly CRM
Experience CRM
experiencecrm.ioHostly CRM
hostly.oneSide by side
| Figure | Experience CRM | Hostly CRM |
|---|---|---|
| Price from | — | $29/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 2 |
| Spec score · Hospitality CRM Software | 8.1 (#8) | 7.7 (#15) |
| Founded | 2013 | 2013 |
| Headquarters | Paris, France | Dubai, United Arab Emirates |
| Support | Technical support is included by email, telephone and in-product chat, with a library of customer video tutorials. | The module catalogue includes a Support Desk with tickets, SLA policies, and a knowledge base. |
Plans
Experience CRM
- À la carte modulesPriced on request
- E-ReputationPriced on request
- Guest AppPriced on request
- Guest JourneyPriced on request
- MarketingPriced on request
Hostly CRM
- Hostly Platform — Monthly$39 a month
- Hostly Platform — Annual$348 a year
In their own words
Experience CRM
Experience CRM has no write-up on Specifiction yet; its figures are above.
Hostly CRM
Hostly CRM is an AI-native hospitality operating system for hotels, resorts, wellness properties, fitness clubs, and membership clubs. Its Guest 360 CRM maintains a shared guest profile across stays, wellness, fitness, memberships, retail, and food and beverage. The platform presents 35 modules across areas such as property management, spa and wellness, operations, and finance, plus 76 department AI agents for tasks including appointment booking, rate strategies, complaint triage, and night audit. A built-in channel manager syncs room inventory, rates, and availability with named booking and travel channels. The developer portal lists 22 API modules, webhook events, and sandbox access. Hostly says each property has its own data-isolated tenant, and that its enterprise tier offers dedicated database isolation. Licenses are purchased per user per location, not per room. The annual plan is $29 a year, billed as $348 per user upfront yearly; the monthly plan is $39 a month. Both include every module and Guest 360 CRM, unlimited locations, and a 14-day trial on every new location.