Experience CRM vs Newhotel CRM
Experience CRM
experiencecrm.ioNewhotel CRM
newhotel.comSide by side
| Figure | Experience CRM | Newhotel CRM |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 2 |
| Spec score · Hospitality CRM Software | 8.1 (#8) | 7.8 (#14) |
| Founded | 2013 | Newhotel was founded in 1984. |
| Headquarters | Paris, France | The company is headquartered in Lisbon, Portugal. |
| Integrations | Experience CRM says it is connected to 100 PMS systems and lists partners including Cloudbeds, Mews, Opera Cloud PMS, Apaleo, Medialog and SiteMinder. | The marketplace lists connections for accounting, channel managers, booking engines, CRM, payments, PBX, locks, housekeeping, SMS and more than 300 partners. |
| Purpose | Experience CRM is a customer relationship platform for hotels and restaurants. | Newhotel Cloud CRM is designed for hospitality and uses guest consumption data and profiles to support personalized campaigns. |
| Rating on G2 | 0 out of 5 from 0 reviews | 4.5 out of 5 from 1 review. |
| Rating on HotelTechReport | 4.8 out of 5 from 66 reviews | 3.0 out of 5 from 1 review. |
| Support | Technical support is included by email, telephone and in-product chat, with a library of customer video tutorials. | Newhotel advertises multilingual helpdesk support 24 hours a day, 365 days a year. |
| What it does | Experience CRM is a hospitality CRM for hotels, restaurants and spas that manages guest data, communications, marketing, reputation and loyalty. | Newhotel CRM is hospitality-focused customer relationship software using guest profiles and consumption data to support personalized campaigns. |
Plans
Experience CRM
- À la carte modulesPriced on request
- E-ReputationPriced on request
- Guest AppPriced on request
- Guest JourneyPriced on request
- MarketingPriced on request
Newhotel CRM
- Newhotel Cloud CRMPriced on request
- Newhotel CRMPriced on request
In their own words
Experience CRM
Experience CRM has no write-up on Specifiction yet; its figures are above.
Newhotel CRM
Newhotel CRM has no write-up on Specifiction yet; its figures are above.