Facilio vs MicroMain Maintenance
Facilio
facilio.comMicroMain Maintenance
micromain.comSide by side
| Figure | Facilio | MicroMain Maintenance |
|---|---|---|
| Price from | $833.33/mo | $3.75/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 10 |
| Spec score · Work Order Management Software | 8.7 (#6) | 8.8 (#5) |
| Spec score · Building Maintenance Software | 8.7 (#3) | 8.8 (#2) |
| Spec score · Preventive Maintenance Software | 8.6 (#4) | 8.8 (#3) |
| Spec score · Facilities Management Software | 8.6 (#6) | 8.8 (#5) |
| Spec score · Equipment Maintenance Software | 8.7 (#6) | 8.8 (#5) |
| Company facts | LinkedIn lists Facilio as a privately held New York company founded in 2017 with 51–200 employees. | LinkedIn lists MicroMain as a privately held software-development company founded in 1991 with 11–50 employees and headquarters in Austin, Texas. |
| Documentation | The help center provides separate REST API, Script, Connected Apps and JavaScript SDK references plus user and mobile guides. | The GLOBAL help center provides tutorials, online help, release notes and guidance for cloud maintenance, mobile work and analytics. |
| Headquarters | Chennai, India | Austin, Texas, United States |
| Integrations | Facilio advertises integrations with BAS/BMS vendors, BIM, sensors, BI tools, accounting, ERP, property, IT and collaboration systems including Honeywell, Siemens, Power BI, Tableau, Yardi, Xero, SAP, Salesforce, ServiceNow, Slack and WhatsApp. | MicroMain lists integrations with NetSuite, Microsoft 365, SAP ERP, QuickBooks, MES, GIS, barcode and QR systems, and geotracking systems. |
| Mobile | The platform feature page describes a native mobile app for Android and iOS and responsive web and mobile design. | The GLOBAL mobile technician app supports offline work and is available for iOS and Android. |
| Praise: support | G2 reviewers repeatedly describe Facilio staff as attentive, quick to respond and willing to work through solutions collaboratively. | GetApp reviewers praise MicroMain’s support for upgrades and contract-related asset tracking. |
| Rating on Capterra | 4.0 out of 5 from 25 reviews. | 4.1 out of 5 from 23 reviews |
| Rating on G2 | 4.4 out of 5 from 4 reviews. | 4.0 out of 5 from 22 reviews |
| Rating on GetApp | 4.0 out of 5 from 25 reviews. | 4.1 out of 5 from 23 reviews |
| Rating on Software Advice | 4.0 out of 5 from 25 reviews. | 4.1 out of 5 from 23 reviews |
| Security | Facilio says its services are hosted on AWS and describes HTTPS, industry-standard encryption for data in transit, application security testing, and production database backups every 24 hours with a seven-day backup maintained. | MicroMain says GLOBAL supports configurable user roles and single sign-on. |
| Security controls | Facilio states that it hosts on AWS, encrypts HTTPS traffic, runs vulnerability testing, masks sensitive non-production data, backs up production databases every 24 hours for seven days and uses monitoring, hashed passwords and two-factor controls. | Official FAQs describe role-based record access and available single sign-on for GLOBAL. |
| Support | Standard support and platform upgrades are included in the annual subscription; Enterprise includes a dedicated customer success owner. | For local installs, a Priority Support Subscription offers unlimited phone support and free product upgrades. |
| What it does | Facilio provides an AI-powered connected CMMS and property-operations platform covering maintenance, buildings and refrigeration workflows. | MicroMain is CMMS/EAM software for work orders, preventive maintenance, assets, labor, inspections, inventory and reporting. |
Plans
Facilio
- Facilio starting price$10,000 a year
- EnterprisePriced on request
- EssentialPriced on request
- StandardPriced on request
MicroMain Maintenance
- MicroMain Global technician license$45 a year
- MicroMain GLOBAL technician license$45 a year
- MicroMain CMMS listing plan$89 a month
- MicroMain Global administrator license$99 a year
- MicroMain GLOBAL administrator license$99 a year
- MicroMain implementation Basic$1,074, paid once
- MicroMain implementation Professional$4,395, paid once
- MicroMain implementation Advanced$6,895, paid once
- MicroMain local installationPriced on request
- MicroMain Maintenance local installPrice not published
In their own words
Facilio
Facilio is an IoT-led property operations platform for real estate owners and operators. It brings building data together to help teams manage performance and portfolio operations. Its Connected CMMS covers work orders, preventive maintenance, asset and inventory management, inspections, and vendor management. Depending on the plan, teams can also use procurement workflows, tenant and stakeholder portals, compliance activities, and audit controls. Facilio says Atom AI can surface compliance risks, create reports from prompts, and dispatch work through chat while keeping a person involved. The platform connects ERP, building management systems, IoT sensors, and tenant apps using BACnet/IP, Modbus, and REST API. Listed integrations include Yardi, IBM TRIRIGA, IBM Maximo, Salesforce, ServiceNow, Okta, Slack, and Microsoft Teams. Native Android and iOS apps are available alongside responsive web and mobile design. Subscriptions have annual recurring fees and a separate one-time setup and implementation fee; they are typically quoted for a three-year contract, and integration fees may apply. Pricing is on request. Standard support and platform upgrades are included; Enterprise adds a dedicated customer success owner.
MicroMain Maintenance
MicroMain Maintenance is CMMS/EAM software for coordinating maintenance operations, assets, work orders, and parts inventory. It supports recurring and on-demand work orders, including management across departments and locations. Preventive maintenance can be scheduled by time or meter reading, with alerts and work orders generated from those schedules. Users can track an unlimited number of assets and group them. Inventory tools record stock changes as parts are used and flag quantities below a chosen minimum. The GLOBAL mobile technician app supports offline work on iOS and Android. Listed integrations include NetSuite, Microsoft 365, SAP ERP, QuickBooks, MES solutions, GIS products, barcode and QR systems, and geotracking; an API is available as well. Local installation lets customers host their own database and manage access through an intranet. MicroMain describes the software for organizations ranging from small local companies to large multi-site operations. A free trial does not require a credit card. Cloud GLOBAL technician licenses cost $45 a year, billed as one annual invoice; administrator licenses cost $99 a year on the same basis. The local installation is a one-time payment, but no price is stated.