FAMCare vs NAVEX EthicsPoint Incident Management
FAMCare
famcare.net
NAVEX EthicsPoint Incident Management
navex.comSide by side
| Figure | FAMCare | NAVEX EthicsPoint Incident Management |
|---|---|---|
| Price from | $795/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 3 | 1 |
| Spec score · Case Management Software | 8.9 (#2) | 7.9 (#51) |
| Deployment | FAMCare is available as secure cloud hosting or as an on-premise installation on the customer’s network. | cloud |
| Founded | 1998 | 2012 |
| Headquarters | St. Louis, Missouri, United States | Lake Oswego, Oregon, United States |
| Integrations | Listed integrations include Microsoft Power BI, NextGen Office, Twilio, miniOrange, Elavon and Oracle Fusion Cloud EPM. | NAVEX says the product can connect with existing HR, risk and policy systems, link reports to related policies and training, and export audit-ready data. |
| Purpose | FAMCare is case management software built for human services agencies to organize casework and produce audit-ready, outcome-level reporting. | NAVEX One EthicsPoint Professional is enterprise whistleblowing and incident management software for multinational organizations. |
| Security | The maker states FAMCare holds SOC 2 Type II certification and describes encryption in transit and at rest, role-based access, cloud hosting on Microsoft Azure, backups and continuous monitoring. | NAVEX describes secure data hosting and encryption, logged and auditable activity, and privacy protections in AI-supported tools. |
| Workflow automation | Pathways provides configurable workflow checklists that drive tasks, alerts, flags and reminders. | Yes |
Plans
FAMCare
- Basic$795 a month
- FAMCare Foundation$9,540 a year
- Tailored pricing overviewPriced on request
NAVEX EthicsPoint Incident Management
- NAVEX One EthicsPoint ProfessionalPriced on request
In their own words
FAMCare
FAMCare is case management software for human services agencies that need to organize client work and report on outcomes. Its tools cover intake and referrals, assessments, service plans, case notes, scheduling, caseload dashboards, outcome tracking, and document storage. Reporting includes more than 50 predefined reports and queries, KPI pivot tables, and a Power BI reporting module. Listed integrations include Power BI, QuickBooks, e-prescribing, billing, government databases, EHR systems, and HMIS; API integrations and secure web services support data exchange with other systems. Agencies can choose secure cloud hosting or an on-premise installation on their own network. FAMCare is mobile responsive and works on Android and iPhone phones and tablets. The maker states that it is HIPAA compliant and holds SOC 2 Type II and TX-RAMP Level 2 certifications. Pricing is available on request, with the investment based on user count, deployment scale, and configuration. There is no free plan.
NAVEX EthicsPoint Incident Management
NAVEX EthicsPoint Incident Management is cloud software for whistleblowing and incident management at multinational organizations. It accepts named or anonymous reports around the clock through web, phone, and mobile channels, including from employees, contractors, and suppliers. Machine translation helps reporters submit details and follow-ups in their own languages. Case teams can automate assignments, approvals, and escalations, update multiple assignments at once, and configure up to two custom workflows. Role-based permissions and AI-enhanced safeguards help restrict access to sensitive case information, including for implicated parties. The product includes case intake forms, custom fields, audit trails, AI-assisted analysis and summaries, and Power BI dashboards with incident benchmarks and expanded reporting fields. NAVEX says it can connect with HR, risk, and policy systems, link reports to policies and training, and export audit-ready data. Listed capabilities include support for NIST CSF 2.0 and ISO 27001, control mapping, evidence collection, risk assessments, remediation workflows, and vendor risk management. The package also lists a compliance library, admin reporting, 130 courses, and content in 14 languages. Pricing is on request.