NAVEX EthicsPoint Incident Management
navex.com
What it is
NAVEX EthicsPoint Incident Management is cloud software for whistleblowing and incident management at multinational organizations. It accepts named or anonymous reports around the clock through web, phone, and mobile channels, including from employees, contractors, and suppliers. Machine translation helps reporters submit details and follow-ups in their own languages. Case teams can automate assignments, approvals, and escalations, update multiple assignments at once, and configure up to two custom workflows. Role-based permissions and AI-enhanced safeguards help restrict access to sensitive case information, including for implicated parties. The product includes case intake forms, custom fields, audit trails, AI-assisted analysis and summaries, and Power BI dashboards with incident benchmarks and expanded reporting fields. NAVEX says it can connect with HR, risk, and policy systems, link reports to policies and training, and export audit-ready data. Listed capabilities include support for NIST CSF 2.0 and ISO 27001, control mapping, evidence collection, risk assessments, remediation workflows, and vendor risk management. The package also lists a compliance library, admin reporting, 130 courses, and content in 14 languages. Pricing is on request.
Spec sheet
- Purpose
- NAVEX One EthicsPoint Professional is enterprise whistleblowing and incident management software for multinational organizations.Read 4 Oct 2026 · navex.com
- Deployment
- cloudRead 19 Sep 2026 · navex.com
- Integrations
- NAVEX says the product can connect with existing HR, risk and policy systems, link reports to related policies and training, and export audit-ready data.Read 4 Oct 2026 · navex.com
- Security
- NAVEX describes secure data hosting and encryption, logged and auditable activity, and privacy protections in AI-supported tools.Read 4 Oct 2026 · navex.com
- Support
- NAVEX describes Professional Services advice for workflow setup and a personalized demo process that includes a 15-minute call with an expert.Read 4 Oct 2026 · navex.com
- Headquarters
- Lake Oswego, Oregon, United StatesRead 28 Sep 2026 · navex.com
- Founded
- 2012Read 28 Sep 2026 · navex.com
- Company
- NAVEX says it is headquartered in Portland, Oregon, and has worked with global organizations for more than 35 years.Read 4 Oct 2026 · navex.com
- Access controls
- Role-based permissions and AI-enhanced safeguards help control case visibility and prevent implicated parties from accessing sensitive case information.Read 4 Oct 2026 · navex.com
- Analytics
- The software offers AI-assisted analysis, case summaries, and Power BI dashboards with incident benchmarks and expanded reporting fields.Read 4 Oct 2026 · navex.com
- Audit trail
- YesRead 19 Sep 2026 · navex.com
- Case intake forms
- YesRead 19 Sep 2026 · navex.com
- Case workflows
- Teams can automate assignments, approvals and escalations, update multiple case assignments at once, and configure up to two custom workflows.Read 4 Oct 2026 · navex.com
- Custom case fields
- YesRead 19 Sep 2026 · navex.com
- Intake support
- Machine translations for report details and follow-ups help reporters communicate in their own languages.Read 4 Oct 2026 · navex.com
- Notable limit
- The product page states that Professional includes up to two custom workflows.Read 4 Oct 2026 · navex.com
- Regulatory coverage
- NAVEX says the product supports global whistleblowing requirements including the EU Whistleblower Protection Directive and SOX.Read 4 Oct 2026 · navex.com
- Reporting channels
- It provides 24/7 access through web, phone and mobile, with anonymous or named reporting options.Read 4 Oct 2026 · navex.com
- Reporting dashboards
- YesRead 19 Sep 2026 · navex.com
- Security certifications
- NAVEX lists SOC II Type 2 audits, ISO 27001 certification and Data Privacy Framework certification for cross-border U.S. data transfers.Read 4 Oct 2026 · navex.com
- Who can report
- Reporting access can include employees, contractors and suppliers.Read 4 Oct 2026 · navex.com
- Workflow automation
- YesRead 19 Sep 2026 · navex.com
Plans and prices
NAVEX One EthicsPoint Professional Priced on request Pricing tailored to organization size, program needs and selected solutions Read 4 Oct 2026 · navex.com
Every NAVEX EthicsPoint Incident Management plan and price →
Strong points and limits
Strong points
- Anonymous or named reporting through web, phone, and mobile
- Automates assignments, approvals, and escalations
- Includes audit trails and Power BI dashboards
- Lists support for NIST CSF 2.0 and ISO 27001
Limits
- Pricing is on request
- Professional includes up to two custom workflows
Who it suits
EthicsPoint Professional suits multinational organizations that need reporting and incident workflows across web, phone, and mobile. Its listed capabilities include global whistleblowing requirements and integrations with HR, risk, and policy systems.
Verdict
EthicsPoint Professional combines reporting intake, case workflows, access controls, and analytics for multinational programs. Pricing is tailored to organizational needs, and the Professional workflow limit is two custom workflows.
Where Specifiction places it
- Case Management Software#51 of 1777.9
