FAMCare vs Synergy Investigation Case Management
FAMCare
famcare.netSynergy Investigation Case Management
synisys.comSide by side
| Figure | FAMCare | Synergy Investigation Case Management |
|---|---|---|
| Price from | $795/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Case Management Software | 8.9 (#2) | 7.8 (#62) |
| Deployment | FAMCare is available as secure cloud hosting or as an on-premise installation on the customer’s network. | hybrid |
| Founded | 1998 | 1997 |
| Headquarters | St. Louis, Missouri, United States | McLean, Virginia, USA |
| Purpose | FAMCare is case management software built for human services agencies to organize casework and produce audit-ready, outcome-level reporting. | Automates the investigation cycle for police institutions, from crime reporting through evidence processing and intelligence analysis. |
| Security | The maker states FAMCare holds SOC 2 Type II certification and describes encryption in transit and at rest, role-based access, cloud hosting on Microsoft Azure, backups and continuous monitoring. | The IDM platform lists attribute-based and role-based access controls, single sign-on, two-factor authentication, and user activity and data auditing. |
| Workflow automation | Pathways provides configurable workflow checklists that drive tasks, alerts, flags and reminders. | Yes |
Plans
FAMCare
- Basic$795 a month
- FAMCare Foundation$9,540 a year
- Tailored pricing overviewPriced on request
Synergy Investigation Case Management
- Synergy eCasePriced on request
In their own words
FAMCare
FAMCare is case management software for human services agencies that need to organize client work and report on outcomes. Its tools cover intake and referrals, assessments, service plans, case notes, scheduling, caseload dashboards, outcome tracking, and document storage. Reporting includes more than 50 predefined reports and queries, KPI pivot tables, and a Power BI reporting module. Listed integrations include Power BI, QuickBooks, e-prescribing, billing, government databases, EHR systems, and HMIS; API integrations and secure web services support data exchange with other systems. Agencies can choose secure cloud hosting or an on-premise installation on their own network. FAMCare is mobile responsive and works on Android and iPhone phones and tablets. The maker states that it is HIPAA compliant and holds SOC 2 Type II and TX-RAMP Level 2 certifications. Pricing is available on request, with the investment based on user count, deployment scale, and configuration. There is no free plan.
Synergy Investigation Case Management
Synergy Investigation Case Management has no write-up on Specifiction yet; its figures are above.