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Synergy Investigation Case Management

synisys.com

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Spec score 7.8 #62 of 177 in Case Management Software

Spec sheet

Purpose
Automates the investigation cycle for police institutions, from crime reporting through evidence processing and intelligence analysis.Read 12 Oct 2026 · synisys.com
Intended users
The investigation solution is intended for police institutions at all levels, including district and regional police departments.Read 12 Oct 2026 · synisys.com
Deployment
hybridRead 22 Sep 2026 · synisys.com
Security
The IDM platform lists attribute-based and role-based access controls, single sign-on, two-factor authentication, and user activity and data auditing.Read 12 Oct 2026 · synisys.com
Support
Synergy says it provides comprehensive, continuous support and offers training and knowledge transfer for administrators and users.Read 12 Oct 2026 · synisys.com
Headquarters
McLean, Virginia, USARead 28 Sep 2026 · synisys.com
Founded
1997Read 28 Sep 2026 · synisys.com
Analytics
The analytics module lets investigators manage and visualize diverse data and track ongoing case activities.Read 12 Oct 2026 · synisys.com
Audit trail
YesRead 22 Sep 2026 · synisys.com
Case intake forms
YesRead 22 Sep 2026 · synisys.com
Case tracking
Tracks complaints and investigations online through different states and records access to or modification of information in an audit trail.Read 12 Oct 2026 · synisys.com
Custom case fields
YesRead 22 Sep 2026 · synisys.com
Customization
The low-code system can be configured through a graphical user interface, and administrators can change it without source code.Read 12 Oct 2026 · synisys.com
Hosting
Synergy eCase supports both on-premises and cloud hosting.Read 12 Oct 2026 · synisys.com
Integration
Synergy eCase has a built-in integration gateway and APIs, and supports API management solutions and enterprise service bus technology for exchanging data with external systems.Read 12 Oct 2026 · synisys.com
Investigation tools
Listed tools include arrest and release management, interviews, evidence and document management, seized item registers, search and seizure, summons, and notices.Read 12 Oct 2026 · synisys.com
Investigation workflow
Supports end-to-end tracking from incident reporting to evidence collection, docketing, case finalization, and review.Read 12 Oct 2026 · synisys.com
Reporting dashboards
YesRead 22 Sep 2026 · synisys.com
Security certification
Synergy says it holds ISO 9001:2015 and ISO/IEC 27001:2022 certifications for its quality management and information security management systems.Read 12 Oct 2026 · synisys.com
Workflow automation
YesRead 22 Sep 2026 · synisys.com

Plans and prices

Synergy eCase Priced on request Perpetual license offered; pricing not stated Read 12 Oct 2026 · synisys.com

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