FAMCare vs Tyler CAD
FAMCare
famcare.netTyler CAD
tylertech.comSide by side
| Figure | FAMCare | Tyler CAD |
|---|---|---|
| Price from | $795/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Case Management Software | 8.9 (#2) | 7.7 (#78) |
| Deployment | FAMCare is available as secure cloud hosting or as an on-premise installation on the customer’s network. | Tyler describes Enterprise CAD as a cloud-hosted solution; its public CAD overview does not document a self-hosted installation option. |
| Founded | 1998 | 1966 |
| Headquarters | St. Louis, Missouri, United States | Plano, Texas, United States |
| Integrations | Listed integrations include Microsoft Power BI, NextGen Office, Twilio, miniOrange, Elavon and Oracle Fusion Cloud EPM. | Tyler describes CAD integrations with Esri mapping, RapidSOS, NCIC, license plate readers, mobile apps, and automatic vehicle location. |
| Purpose | FAMCare is case management software built for human services agencies to organize casework and produce audit-ready, outcome-level reporting. | Tyler CAD provides dispatch software for law enforcement, fire, and EMS agencies, including single or multi-agency dispatch centers. |
| Rating on G2 | 4.4 out of 5 from 9 reviews | 4.0 out of 5 from 355 reviews for Tyler Technologies overall; the listing covers multiple products and is not CAD-specific. |
| Security | The maker states FAMCare holds SOC 2 Type II certification and describes encryption in transit and at rest, role-based access, cloud hosting on Microsoft Azure, backups and continuous monitoring. | Tyler’s text-to-911 flyer says the capability aligns with NG911 and complies with the latest security standards. |
| System requirements | The user manual lists Windows or Macintosh with Edge, Firefox 23+ or Chrome, popup permissions, at least 2 GB RAM and 1.5 Mbps internet. | Tyler’s Enterprise Public Safety specifications list Windows Server 2019 or 2022 and SQL Server 2019 or 2022; supported personal computer operating systems are Windows 10 64-bit and Windows 11 Professional. |
| What it does | FAMCare is configurable case-management software for human-service agencies that manages clients, services, workflows, outcomes, reporting and compliance. | Tyler offers computer-aided dispatch products for law enforcement, fire, and EMS agencies, including multi-agency deployments and solutions for smaller communities. |
Plans
FAMCare
- Basic$795 a month
- FAMCare Foundation$9,540 a year
- Tailored pricing overviewPriced on request
Tyler CAD
- Tyler CAD (Enterprise CAD and CAD Pro)Priced on request
- Tyler CAD ProPriced on request
- Tyler Enterprise CADPriced on request
In their own words
FAMCare
FAMCare is case management software for human services agencies that need to organize client work and report on outcomes. Its tools cover intake and referrals, assessments, service plans, case notes, scheduling, caseload dashboards, outcome tracking, and document storage. Reporting includes more than 50 predefined reports and queries, KPI pivot tables, and a Power BI reporting module. Listed integrations include Power BI, QuickBooks, e-prescribing, billing, government databases, EHR systems, and HMIS; API integrations and secure web services support data exchange with other systems. Agencies can choose secure cloud hosting or an on-premise installation on their own network. FAMCare is mobile responsive and works on Android and iPhone phones and tablets. The maker states that it is HIPAA compliant and holds SOC 2 Type II and TX-RAMP Level 2 certifications. Pricing is available on request, with the investment based on user count, deployment scale, and configuration. There is no free plan.
Tyler CAD
Tyler CAD is paid dispatch software for law-enforcement, fire, and EMS agencies, supporting single-agency and multi-agency centers. Its Enterprise CAD is cloud-hosted for multi-jurisdictional dispatching and integrates with Tyler’s Enterprise Public Safety suite. CAD Pro belongs to the Public Safety Pro suite and gives dispatchers, first responders, and command staff access to real-time data. Enterprise features include proximity dispatching, silent dispatching, real-time scene information, automatic vehicle location, and Esri ArcGIS mapping. Mapping supports geo-verified addresses and estimated arrival-time data. Call information can be shared across dispatchers, responders, disciplines, and jurisdictions, with exchange configured by discipline and jurisdiction. Listed integrations include text-to-911, RapidSOS, ASAP, Esri GIS, Carbyne video calling, and TeleStaff. Tyler describes the offerings as supporting Next Generation 911 requirements, including text-to-911. Platforms are self-hosted, web, and Windows. Specifications list Windows Server 2019 or 2022, SQL Server 2019 or 2022, and Windows 10 64-bit or Windows 11 Professional computers. Pricing is available only by request.