FAMCare vs VisualVault Case Management
FAMCare
famcare.netVisualVault Case Management
visualvault.comSide by side
| Figure | FAMCare | VisualVault Case Management |
|---|---|---|
| Price from | $795/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 1 |
| Spec score · Case Management Software | 8.9 (#2) | 7.9 (#47) |
| Deployment | FAMCare is available as secure cloud hosting or as an on-premise installation on the customer’s network. | cloud |
| Founded | 1998 | 2009 |
| Free plan | No | No |
| Headquarters | St. Louis, Missouri, United States | Tempe, Arizona, United States |
| Integrations | Listed integrations include Microsoft Power BI, NextGen Office, Twilio, miniOrange, Elavon and Oracle Fusion Cloud EPM. | The page names Esri ArcGIS, Kofax, SMS messaging, and SAML 2.0 and OAuth 2.0 single sign-on, and describes REST API access for custom integrations. |
| Mobile access | Mobile browsers on Android and iOS are supported, with mobile entry intended for demographics, case notes, assessments and signatures. | The feature list says mobile accessibility enables secure access to case data for field staff and remote teams. |
| Purpose | FAMCare is case management software built for human services agencies to organize casework and produce audit-ready, outcome-level reporting. | VisualVault Case Management centralizes case data, documents, communications, and workflows for state and local agencies. |
| Reporting | The product includes more than 50 predefined reports, a reporting wizard, pivot-table data mining, KPI tools and Power BI reporting. | Built-in reporting and analytics provide visibility into case volume, processing times, operational performance, trends, risks, and exceptions. |
| Security | The maker states FAMCare holds SOC 2 Type II certification and describes encryption in transit and at rest, role-based access, cloud hosting on Microsoft Azure, backups and continuous monitoring. | VisualVault says it follows NIST SP 800-39 recommendations for managing information security risk and reviews its risk posture on an ongoing basis. |
| Target users | FAMCare serves human services organizations, including child welfare, behavioral health, homeless services and Indigenous community programs. | The case management page describes the solution as designed for state and local agencies, including counties, cities, municipalities, and state governments. |
| Workflow automation | Pathways provides configurable workflow checklists that drive tasks, alerts, flags and reminders. | Yes |
Plans
FAMCare
- Basic$795 a month
- FAMCare Foundation$9,540 a year
- Tailored pricing overviewPriced on request
VisualVault Case Management
- Program-based licensingPriced on request
In their own words
FAMCare
FAMCare is case management software for human services agencies that need to organize client work and report on outcomes. Its tools cover intake and referrals, assessments, service plans, case notes, scheduling, caseload dashboards, outcome tracking, and document storage. Reporting includes more than 50 predefined reports and queries, KPI pivot tables, and a Power BI reporting module. Listed integrations include Power BI, QuickBooks, e-prescribing, billing, government databases, EHR systems, and HMIS; API integrations and secure web services support data exchange with other systems. Agencies can choose secure cloud hosting or an on-premise installation on their own network. FAMCare is mobile responsive and works on Android and iPhone phones and tablets. The maker states that it is HIPAA compliant and holds SOC 2 Type II and TX-RAMP Level 2 certifications. Pricing is available on request, with the investment based on user count, deployment scale, and configuration. There is no free plan.
VisualVault Case Management
VisualVault Case Management has no write-up on Specifiction yet; its figures are above.