VisualVault Case Management
visualvault.com
Spec sheet
- Purpose
- VisualVault Case Management centralizes case data, documents, communications, and workflows for state and local agencies.Read 11 Oct 2026 · visualvault.com
- Deployment
- cloudRead 22 Sep 2026 · visualvault.com
- Free plan
- NoRead 22 Sep 2026 · visualvault.com
- Integrations
- The page names Esri ArcGIS, Kofax, SMS messaging, and SAML 2.0 and OAuth 2.0 single sign-on, and describes REST API access for custom integrations.Read 11 Oct 2026 · visualvault.com
- Security
- VisualVault says it follows NIST SP 800-39 recommendations for managing information security risk and reviews its risk posture on an ongoing basis.Read 11 Oct 2026 · visualvault.com
- Compliance
- VisualVault says it tracks applicable federal and state requirements through a compliance management system and recommends controls to meet or exceed them.Read 11 Oct 2026 · visualvault.com
- Support
- The stated flat annual licensing fee includes hosting, support, and system maintenance.Read 11 Oct 2026 · visualvault.com
- Headquarters
- Tempe, Arizona, United StatesRead 28 Sep 2026 · visualvault.com
- Founded
- 2009Read 28 Sep 2026 · visualvault.com
- Audit trail
- YesRead 22 Sep 2026 · visualvault.com
- Availability
- VisualVault says it strives for 100% availability and uses certifications and consistent third-party audits as part of its practices.Read 11 Oct 2026 · visualvault.com
- Case intake forms
- YesRead 22 Sep 2026 · visualvault.com
- Case types
- The page lists benefits applications, regulatory reviews, inspections, incident reports, licensing requests, and citizen service inquiries as examples of cases.Read 11 Oct 2026 · visualvault.com
- Custom case fields
- YesRead 22 Sep 2026 · visualvault.com
- Mobile access
- The feature list says mobile accessibility enables secure access to case data for field staff and remote teams.Read 11 Oct 2026 · visualvault.com
- Records and audit
- The system provides centralized document management, role-based access controls, and time-stamped audit trails for case activity.Read 11 Oct 2026 · visualvault.com
- Reporting
- Built-in reporting and analytics provide visibility into case volume, processing times, operational performance, trends, risks, and exceptions.Read 11 Oct 2026 · visualvault.com
- Reporting dashboards
- YesRead 22 Sep 2026 · visualvault.com
- Target users
- The case management page describes the solution as designed for state and local agencies, including counties, cities, municipalities, and state governments.Read 11 Oct 2026 · visualvault.com
- Workflow
- Configurable workflows route cases, tasks, and approvals according to predefined business rules.Read 11 Oct 2026 · visualvault.com
- Workflow automation
- YesRead 22 Sep 2026 · visualvault.com
Plans and prices
Program-based licensing Priced on request Flat annual fee; includes annual hosting, support, and system maintenance. Licensed by program · administrative user base affects cost · limitless access for external users Read 11 Oct 2026 · visualvault.com
Where Specifiction places it
- Case Management Software#47 of 1777.9
