Favouritetable vs Reservation.Tools

Favouritetable is a restaurant management and dining system for online bookings, table planning, capacity, payments and marketing. Its booking diary, visual floor plan, waiting list, guest management and reporting tools help manage reservations and service. Guests can book through a restaurant website, Google listing or social profiles; reservations enter the live diary and availability updates in real time. The system also supports menu pre-orders, takeaway, collection, delivery and contactless order-and-pay at table. Marketing tools include CRM, customer segmentation, email and SMS campaigns, re-targeting and guest review management. Favouritetable says subscription plans have unlimited bookings without commission. The free plan allows up to 30 online bookings per month and requires Favouritetable to be the sole and exclusive booking provider and integrated with the website; other terms apply. FT LITE is £69 a month, excluding VAT, for one user. Other listed paid plans run from £99 to £199 per month, excluding VAT. The product works on web-enabled devices, with UK-based support by phone, email, chat, documentation and training.

Reservation.Tools manages restaurant bookings, table availability and guest relationships across web, Android and iOS. It serves restaurants, night clubs, bars, chains, pubs and beach management businesses. Staff can organize reservations using a customizable floor plan and list, with floor plan and scheduler views. Online booking is available through a website form, Reserve with Google, Facebook and Instagram; waitlist management is also included.

Guest profiles can record preferences, allergies, notes and ratings in a searchable database. Email and SMS can send confirmations, reminders, booking changes and cancellations, while staff receive booking-event notifications. The app tracks deposits by card, bank transfer or cash, online or offline. Reports cover trends, no-shows, busy periods, channels and reservation statuses. Named integrations include Gmail, Google Contacts, Google Maps and Search, Ordering.Tools, MyPOS and Stripe. Every plan includes the full app, unlimited users and devices. Basic costs €30/mo (annual) for fewer than 200 monthly reservations; Plus is €60/mo (annual) for 200–800; Prime is €85/mo (annual) for unlimited reservations. Chain pricing is by custom quote.