feedback.tools vs Thematic
feedback.tools
feedback.toolsThematic
getthematic.comSide by side
| Figure | feedback.tools | Thematic |
|---|---|---|
| Price from | $2.92/mo | $2,083.33/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 2 |
| Spec score · Feedback Analytics Software | 8.1 (#4) | 7.2 (#12) |
| Integrations | Listed integrations include webhooks, Slack, Discord, and GitHub. | Integration options include one-click integrations, API access, sFTP, file uploads, and custom integrations; listed connections include Qualtrics, Intercom, Zendesk, Slack, BigQuery, and Snowflake. |
| Support | The pricing page says the team answers messages personally, with an average response time of about two hours, Monday to Friday, 9:00 AM–6:00 PM. | The Foundation plan includes an assigned Customer Success Manager and 24/7 support, while the pricing FAQ describes a Customer Success team. |
Plans
In their own words
feedback.tools
feedback.tools has no write-up on Specifiction yet; its figures are above.