feedback.tools
feedback.tools
Spec sheet
- Product
- feedback.tools is a customer feedback analytics platform for collecting and analyzing user feedback.Read 11 Oct 2026 · feedback.tools
- Audience
- The product describes itself as designed for SaaS and apps, including founders, product teams, and customer success teams.Read 11 Oct 2026 · feedback.tools
- Trial
- The pricing page offers a seven-day free trial and says no credit card is required.Read 11 Oct 2026 · feedback.tools
- Integrations
- Listed integrations include webhooks, Slack, Discord, and GitHub.Read 11 Oct 2026 · feedback.tools
- Support
- The pricing page says the team answers messages personally, with an average response time of about two hours, Monday to Friday, 9:00 AM–6:00 PM.Read 11 Oct 2026 · feedback.tools
- AI analysis
- AI sorts open-ended answers into bugs, feature requests, and emotions, with the exact quote for each finding.Read 11 Oct 2026 · feedback.tools
- AI tools
- The MCP connection supports Claude, Cursor, VS Code, and ChatGPT querying survey data from an AI assistant.Read 11 Oct 2026 · feedback.tools
- Collection channels
- Feedback can be collected through web popups, inline surveys, email, mobile apps, direct links, QR codes, and forwarded email.Read 11 Oct 2026 · feedback.tools
- Data portability
- The site says users can access feedback by API and import or export data, and describes the data as portable.Read 11 Oct 2026 · feedback.tools
- Developer access
- The documentation describes a JavaScript SDK and public API for embedding surveys and submitting responses or events.Read 11 Oct 2026 · feedback.tools
- Languages
- Users can add translations for surveys, and analysis can be performed in a selected language from 50 options.Read 11 Oct 2026 · feedback.tools
- Reporting
- The product includes an insights dashboard, a response inbox, and a weekly AI digest.Read 11 Oct 2026 · feedback.tools
- Surveys
- Survey types include NPS, customer satisfaction, customer effort, and free-text feedback forms.Read 11 Oct 2026 · feedback.tools
- Themes
- The platform groups findings into named themes, splits mixed topics, and merges near-duplicates.Read 11 Oct 2026 · feedback.tools
Plans and prices
Standard $35 a year per month, paid annually Unlimited responses · no per-seat fees · no response caps Read 11 Oct 2026 · feedback.tools
Where Specifiction places it
- Feedback Analytics Software#4 of 198.1
- Survey API Software#16 of 318.2
