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SPECIFICTION
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Analytics & Data

Best Feedback Analytics Software in 2026

Feedback analytics software turns customer comments and survey responses into signals such as sentiment and themes. This list helps teams comparing tools for collecting and interpreting feedback.

  1. 01 Pisano
    From $0.01/mo Web · iOS · Android · API
    8.6 Visit Specs
  2. 02 Qualtrics

    The free account suits an individual needing a small survey allowance.

    From $420/mo Free plan API
    8.6 Visit Specs
  3. 03 Zonka Feedback

    Zonka Feedback suits customer-experience, product, support, and frontline teams handling customer or employee feedback.

    From $99/mo Free trial Web · iOS · Android · API
    8.4 Visit Specs
  4. 04 feedback.tools
    From $2.92/mo Free trial Web · API
    8.1 Visit Specs
  5. 05 Chattermill

    Chattermill is intended for enterprise CX, insights, product, and customer-support teams that need to analyze feedback across multiple channels.

    Web · API
    8.0 Visit Specs
  6. 06 Clootrack

    Clootrack is aimed at consumer brands, SaaS companies, management consultants, and private equity or hedge funds.

    Free trial Web · API · Self-hosted
    8.0 Visit Specs
  7. 07 Keatext
    From $550/mo Free trial Web
    7.9 Visit Specs
  8. 08 Kapiche
    From $2/mo Web · API
    7.6 Visit Specs
  9. 09 Unwrap
    From $2,000/mo Free trial Web · API
    7.5 Visit Specs
  10. 10 SentiSum
    From $8,333.33/mo Web · API
    7.3 Visit Specs
  11. 11 Enterpret
    Web · API
    7.2 Visit Specs
  12. 12 Thematic
    From $2,083.33/mo Web · API
    7.2 Visit Specs
  13. 13 Verint Voice of the Customer

    It is aimed at organizations seeking to improve customer experience using feedback and interaction data across customer-facing channels.

    Web · iOS · Android
    7.2 Visit Specs
  14. 14 UserVoice
    Free trial Web · API · Browser extension
    7.1 Visit Specs
  15. 15 Listen360

    It is aimed at larger, multi-location businesses, including franchises and private equity-backed companies.

    Web
    7.0 Visit Specs
  16. 16 Datanautix Sarina
    Web
    6.0 Visit Specs
  17. 17 PXP AI Text Analytics
    Web · iOS · Android
    5.8 Visit Specs
  18. 18 SmartCX
    Web
    5.4 Visit Specs
  19. 19 unitQ Monitor
    Web
    5.4 Visit Specs
How this list is ordered. Specifiction scores each tool on how fully its maker documents it, whether its prices are published, where the research puts it, the platforms it runs on and whether it can be tried for free (how we rank). Makers can also buy a numbered place (how Specifiction is paid for).

Assess each option by free-plan availability, starting paid price, feedback inputs, sentiment and theme analysis, language support, integrations, exports and platform access.

Compare Pisano and Qualtrics Get a place on this list

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