Unwrap
unwrap.ai
Spec sheet
- What it does
- Unwrap is a customer intelligence platform that analyzes customer feedback and proactively surfaces insights.Read 8 Oct 2026 · unwrap.ai
- Integrations
- Unwrap connects to public and private feedback sources, including support, survey, call, review, social, CRM, product, and data warehouse tools.Read 8 Oct 2026 · unwrap.ai
- Security
- The site lists SOC 2 Type II and GDPR compliance, SSO, activity monitoring, and automatic PII redaction.Read 8 Oct 2026 · unwrap.ai
- Support
- The company says it provides personalized expert guidance tailored to a customer’s business throughout the process.Read 8 Oct 2026 · unwrap.ai
- Additional plan features
- The pricing page lists Okta, HIPAA compliance, API access, tailored onboarding, multilingual support, and PII removal among its key features.Read 8 Oct 2026 · unwrap.ai
- Alerts
- Unwrap can send Slack and email notifications when it detects an anomaly, and provide weekly digests of trends.Read 8 Oct 2026 · unwrap.ai
- Assistant
- The Assistant answers natural-language questions with customer anecdotes and dynamic charts.Read 8 Oct 2026 · unwrap.ai
- Auto Tagger
- Auto Tagger organizes customer anecdotes using an automatically applied taxonomy.Read 8 Oct 2026 · unwrap.ai
- Company history
- The About page describes the idea emerging in September 2021 from two Amazon Alexa product managers, Ryan Millner and Ashwin Singhania.Read 8 Oct 2026 · unwrap.ai
- Dashboards
- Users can create and share dashboards customized for different teams.Read 8 Oct 2026 · unwrap.ai
- Feedback volume
- Unwrap says there is no limit to the feedback volume it can process.Read 8 Oct 2026 · unwrap.ai
- Integration setup
- The company says setup requires no engineering and can be completed within two weeks.Read 8 Oct 2026 · unwrap.ai
- Who it is for
- Unwrap describes use cases for executives, customer experience teams, and product teams.Read 8 Oct 2026 · unwrap.ai
Plans and prices
Flexible plans $24,000 a year Starting at $24,000 per year Pricing depends on monthly feedback volume and integrations · No seat charges Read 8 Oct 2026 · unwrap.ai
Where Specifiction places it
- Feedback Analytics Software#9 of 197.5
- Customer Experience Analytics Software#16 of 287.4
- Voice of Customer Software#17 of 297.4
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