| Price from | $0.01/mo | $2,000/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 1 |
| Spec score · Feedback Analytics Software | 8.6 (#1) | 7.5 (#9) |
| Spec score · Voice of Customer Software | 8.4 (#6) | 7.4 (#17) |
| Dashboards | No-code dashboards and customizable reports are provided for monitoring experience performance. | Users can create and share dashboards customized for different teams. |
| Integrations | Integration methods include APIs, post-hooks, SMS, email, push notifications, web popups, links or QR codes, LDAP and SAML. | Unwrap connects to public and private feedback sources, including support, survey, call, review, social, CRM, product, and data warehouse tools. |
| Security | Pisano's Trust Center lists SOC 2, ISO 27001:2022, GDPR, US Data Privacy, HIPAA, WCAG 2.0 and 2.1, and KVKK among its compliance areas. | The site lists SOC 2 Type II and GDPR compliance, SSO, activity monitoring, and automatic PII redaction. |
| Support | Pisano says training, customer care and technical support have no extra charge and include a dedicated account manager. | The company says it provides personalized expert guidance tailored to a customer’s business throughout the process. |
| What it does | Pisano is an end-to-end experience-management platform for collecting, analyzing and acting on customer feedback. | Unwrap is a customer intelligence platform that analyzes customer feedback and proactively surfaces insights. |
