FeedbackRobot vs GuestRevu
FeedbackRobot
feedbackrobot.comGuestRevu
guestrevu.comSide by side
| Figure | FeedbackRobot | GuestRevu |
|---|---|---|
| Price from | $99/mo | $34.99/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 4 | 4 |
| Spec score · Review Management Software | 8.6 (#24) | 9.2 (#6) |
| Free plan | Yes | Yes |
| Integrations | Listed connections include Agoda, Amadeus, API, Booking.com, Cin7, customer import, Delphi, embeds, Facebook, Google, QR codes, Salesforce, Shopify, Stripe, Tripadvisor, and Yelp. | GuestRevu advertises both two-way integrations and one-way data feeds with partnered hospitality technology providers. |
| Review monitoring | It monitors Google, Tripadvisor, Booking.com, Agoda, Yelp, Facebook, Zomato, and OpenTable, scoring reviews for sentiment. | The reputation product collects reviews from more than 40 review sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. |
| Security and privacy | The privacy policy says it does not sell personal data, encrypts data sent to AI subprocessors, uses AWS or Google Cloud hosting, and applies industry-standard security measures. | GuestRevu says it encrypts data in transit and at rest, applies access controls, monitors infrastructure and maintains incident-response procedures. |
| Support | The help center says opening its chat connects users with a real person who usually replies within a few hours. | The support team can be contacted by phone, email, or online chat. |
Plans
FeedbackRobot
- FreeFree
- Agent Pro$99 a month
- Agent Advanced$199 a month
- Agent Enterprise$399 a month
In their own words
FeedbackRobot
FeedbackRobot has no write-up on Specifiction yet; its figures are above.
GuestRevu
GuestRevu provides guest feedback and online reputation management for hospitality businesses. Its web service offers customizable surveys before, during, and after a stay, with responses collected through email, QR codes, in-room tablets, or live links. The reputation product gathers reviews from more than 40 sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. AI can draft review replies for users to approve or edit, and summarize large volumes of feedback into themes and insights. GuestRevu describes one-way and two-way partner integrations for data sharing and automation; examples include Cloudbeds, Guestline Rezlynx, Mews, and StayNTouch. Its Tripadvisor integration lets guests publish reviews from a survey without logging in or being a member. Support is available by phone, email, or online chat. GuestRevu says it protects data with encryption, access controls, secure infrastructure and monitoring, and internal procedures. Its privacy policy says it primarily hosts on AWS, with its main production environment in the UK and selected supporting workloads in South Africa. The service has a free plan; CORE is $34.99 a month, billed per property.