FeedbackRobot

Spec sheet

Free plan

YesRead 22 Sep 2026 · feedbackrobot.com

Paid from

99Read 22 Sep 2026 · feedbackrobot.com

Integrations

Listed connections include Agoda, Amadeus, API, Booking.com, Cin7, customer import, Delphi, embeds, Facebook, Google, QR codes, Salesforce, Shopify, Stripe, Tripadvisor, and Yelp.Read 28 Sep 2026 · feedbackrobot.com

Support

The help center says opening its chat connects users with a real person who usually replies within a few hours.Read 28 Sep 2026 · feedbackrobot.com

AI assistant

The product includes an Assistant for chatting about feedback data and an MCP Server for querying feedback through Claude, ChatGPT, or another MCP-compatible client.Read 28 Sep 2026 · feedbackrobot.com

AI response assistance

YesRead 22 Sep 2026 · feedbackrobot.com

AI surveys

AI Prompt to Survey generates branded surveys from a simple prompt without form building or coding.Read 28 Sep 2026 · feedbackrobot.com

Core product

FeedbackRobot is an AI agent that watches reviews, asks customers for feedback, replies to incoming feedback, and flags issues needing a human.Read 28 Sep 2026 · feedbackrobot.com

Custom connectivity

The API and generic webhooks can trigger surveys from tools that make HTTP requests, and CSV import supports one-off customer lists.Read 28 Sep 2026 · feedbackrobot.com

Location limit

2Read 22 Sep 2026 · feedbackrobot.com

Monitoring alerts

YesRead 22 Sep 2026 · feedbackrobot.com

Privacy rights

The privacy policy describes GDPR, CCPA, and CPRA access, correction, deletion, opt-out, and AI-transparency rights, and says closed-account data is deleted or anonymized within 30 days unless legally required otherwise.Read 28 Sep 2026 · feedbackrobot.com

Request channels

multichannelRead 22 Sep 2026 · feedbackrobot.com

Resolutions

AI Resolutions identify what went wrong, contact the customer in the business's voice, make an authorised offer, or escalate to a person.Read 28 Sep 2026 · feedbackrobot.com

Review display widgets

YesRead 22 Sep 2026 · feedbackrobot.com

Review monitoring

It monitors Google, Tripadvisor, Booking.com, Agoda, Yelp, Facebook, Zomato, and OpenTable, scoring reviews for sentiment.Read 28 Sep 2026 · feedbackrobot.com

Review publishing limit

FeedbackRobot drafts public review replies, but the user must copy and publish them in the platform's own console.Read 28 Sep 2026 · feedbackrobot.com

Review sources

Google,Tripadvisor,Booking.com,Agoda,Yelp,Facebook,Zomato,OpenTableRead 22 Sep 2026 · feedbackrobot.com

Security and privacy

The privacy policy says it does not sell personal data, encrypts data sent to AI subprocessors, uses AWS or Google Cloud hosting, and applies industry-standard security measures.Read 28 Sep 2026 · feedbackrobot.com

Target customers

The maker says FeedbackRobot is built for local and service businesses such as hair salons, clinics, and restaurants, and for businesses that cannot afford a manual reputation-management team.Read 28 Sep 2026 · feedbackrobot.com

Usage limits

FeedbackRobot meters actions such as sending surveys, sending review replies, running resolutions, and generating summaries, while reading and monitoring do not consume actions.Read 28 Sep 2026 · feedbackrobot.com

Video testimonials

Video or voice testimonials record in a browser on a phone, tablet, or laptop, with no app to install, and nothing is public until approval.Read 28 Sep 2026 · feedbackrobot.com

Plans and prices

Every FeedbackRobot plan and price →

Where Specifiction places it

• Review Management Software#24 of 1648.6