FeedbackRobot vs REVIEWS.io
FeedbackRobot
feedbackrobot.com
REVIEWS.io
reviews.ioSide by side
| Figure | FeedbackRobot | REVIEWS.io |
|---|---|---|
| Price from | $99/mo | A$29/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 6 |
| Spec score · Review Management Software | 8.6 (#24) | 9.2 (#5) |
| Free plan | Yes | Yes |
| Integrations | Listed connections include Agoda, Amadeus, API, Booking.com, Cin7, customer import, Delphi, embeds, Facebook, Google, QR codes, Salesforce, Shopify, Stripe, Tripadvisor, and Yelp. | The integration catalogue covers Shopify, BigCommerce, WooCommerce, Magento, Klaviyo, Gorgias, Zendesk, TikTok Shop, Shop, Firework, Boost Commerce and other ecommerce and marketing tools. |
| Request channels | multichannel | email_and_sms |
| Monitoring alerts | Yes | Yes |
| AI response assistance | Yes | Yes |
| Review sources | Google,Tripadvisor,Booking.com,Agoda,Yelp,Facebook,Zomato,OpenTable | REVIEWS.io,Google Local,Trustpilot,ReviewCentre,Houzz,Check-a-Trade,Yelp,Yell.com,Yellow Pages,Cargurus,Cars.com,BBB,Salesforce,Highya,Etsy,TripAdvisor,ProductReview.com.au,Shopify App Store,Sitejabber,Idealo,Billiger.de,Trusted Shops,and custom third-party sites |
| Review display widgets | Yes | Yes |
| Security and privacy | The privacy policy says it does not sell personal data, encrypts data sent to AI subprocessors, uses AWS or Google Cloud hosting, and applies industry-standard security measures. | The privacy policy says REVIEWS.io audits systems for vulnerabilities, applies appropriate security measures and does not store credit-card numbers on website servers. |
Plans
FeedbackRobot
- FreeFree
- Agent Pro$99 a month
- Agent Advanced$199 a month
- Agent Enterprise$399 a month
REVIEWS.io
- FreeFree
- Free (Shopify only)Free
- EssentialsA$29 a month
- Start-UpA$99 a month
- GrowA$299 a month
- PlusA$499 a month
In their own words
FeedbackRobot
FeedbackRobot has no write-up on Specifiction yet; its figures are above.
REVIEWS.io
REVIEWS.io is a web service for collecting and displaying customer reviews. Businesses can request reviews by email and SMS, monitor feedback with alerts, use AI assistance when responding, and display reviews in widgets. Listed sources include REVIEWS.io, Google Local, Trustpilot, Yelp, TripAdvisor, Etsy, the Shopify App Store, Salesforce and custom third-party sites, as well as ReviewCentre, Houzz, Check-a-Trade, Yell.com, Yellow Pages, Cargurus, Cars.com, BBB, Highya, ProductReview.com.au, Sitejabber, Idealo, Billiger.de and Trusted Shops. The Free plan includes 25 review invites per month. Essentials lists 300 invites; Start-Up lists 1,500 invites and 100 SMS invites per month; Grow lists 5,000 invites, 100 SMS invites and 100 survey replies per month; Plus lists 10,000 invites with the same monthly SMS and survey-reply allowances as Grow. Prices are listed only for Free. A 14-day trial is also listed. REVIEWS.io was founded in 2012 and is headquartered in Leicester, United Kingdom.