Feedier vs Mopinion
Feedier
feedier.ai
Mopinion
mopinion.comSide by side
| Figure | Feedier | Mopinion |
|---|---|---|
| Price from | — | €279/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 3 | 2 |
| Spec score · Customer Satisfaction Software | 7.6 (#10) | 8.7 (#1) |
| Spec score · Customer Feedback Software | 7.5 (#46) | 8.6 (#9) |
| API | Feedier offers an authenticated REST API for verbatims, metadata, topics, queries, feedback assignment, and workflow control. | Mopinion provides webhooks that post feedback data in JSON to a chosen endpoint and an API for custom imports and app connections. |
| Integrations | Feedier lists 20+ native connectors and says it supports API and SFTP imports; its platform page names Salesforce, HubSpot, BigQuery, Snowflake, Power BI, Dynamics 365, and Microsoft Teams among 100+ integrations. | The integrations page lists connections including Google Analytics, Slack, Jira, Salesforce, Marketo, HubSpot, Zendesk, Intercom and Microsoft Teams. |
| Product | Feedier describes itself as a Customer Intelligence Platform that consolidates customer feedback and uses AI to produce analysis, reports, and action plans. | Mopinion is an all-in-one feedback solution for collecting and analyzing user feedback across websites, apps and email. |
| Security | Feedier states it is ISO 27001:2022 certified and compliant with SOC 2 standards. | Mopinion states that it is ISO 27001 certified and stores customer data within the EU by default. |
| Support | All plans include implementation, onboarding and training, and a Feedier Deployed Engineer; the support SLA differs by plan. | The pricing page includes dedicated support in all plans and says support staff are ready to help customers meet their feedback goals. |
Plans
In their own words
Mopinion
Mopinion collects and analyzes user feedback across websites, apps, and email. Its form builder supports different question types, metrics, styling, and branded assets. Forms can be triggered by events or user behavior and shown on selected pages or at particular points in a user journey. Analytics use AI to categorize and summarize written feedback, visualize data, and identify trends. The platform also includes real-time analysis, automated alerts and tags, conversational feedback, and unlimited surveys, feedback, and users. Integrations include Google Analytics, Slack, Jira, Salesforce, Marketo, HubSpot, Zendesk, Intercom, and Microsoft Teams. Webhooks can post feedback data in JSON to a chosen endpoint, while the API supports custom imports and app connections. Native and web SDKs are available for Android and iOS, with options for React Native, Flutter, Cordova, and Capacitor. Mopinion says customer data is stored in the EU by default and that it is ISO 27001 certified. Pricing starts at €279/mo, with a 14-day trial and no free plan. After the trial, the feedback inbox remains active, but reports go offline until the account upgrades.