Feedier vs UserTesting
Feedier
feedier.ai
UserTesting
usertesting.comSide by side
| Figure | Feedier | UserTesting |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Consumer Video Feedback Software | 7.8 (#6) | 7.5 (#13) |
| AI analysis | Feedier provides agent-based topic detection, aspect-level sentiment analysis, weak-signal detection, and auditable classifications. | The platform uses AI-powered analysis to synthesize video, text, and behavioral data and surface themes, patterns, and insights. |
| API | Feedier offers an authenticated REST API for verbatims, metadata, topics, queries, feedback assignment, and workflow control. | The developer portal offers Results API v2 for QXscores, session data, videos, and transcripts, plus legacy API v1 endpoints. |
| Integrations | Feedier lists 20+ native connectors and says it supports API and SFTP imports; its platform page names Salesforce, HubSpot, BigQuery, Snowflake, Power BI, Dynamics 365, and Microsoft Teams among 100+ integrations. | Listed integrations include Figma, FigJam, Jira, Jira Product Discovery, Slack, Microsoft Teams, Miro, Canva, Qualtrics, Contentsquare, and FullStory. |
| Pricing | Prices are scoped to the customer's business units, feedback sources, teams, and delivery cadence, and are provided by contacting sales. | Plan pricing is customizable and varies by number of users, types, and features; customers are directed to request a quote. |
| Product | Feedier describes itself as a Customer Intelligence Platform that consolidates customer feedback and uses AI to produce analysis, reports, and action plans. | UserTesting is a video-first human insight platform that lets organizations gather feedback from real people on experiences and build customer empathy. |
| Security | Feedier states it is ISO 27001:2022 certified and compliant with SOC 2 standards. | The Trust Center lists SOC 2 Type 2, ISO 27001:2022, ISO 27701:2019, GDPR, CCPA, and UK Cyber Essentials 3.3. |
| Support | All plans include implementation, onboarding and training, and a Feedier Deployed Engineer; the support SLA differs by plan. | Ultimate offers optional Premier Support with 30-minute Power Sessions; Ultimate+ includes Premier Support+ with a dedicated consultant and 1-hour Power Sessions. |
Plans
UserTesting
- AdvancedPriced on request
- UltimatePriced on request
- Ultimate+Priced on request
In their own words
UserTesting
UserTesting is a video-first platform for collecting feedback from people on ideas, designs, prototypes, websites, apps, and campaigns at any stage before or after launch. Its AI analysis brings together video, text, and behavioral data to identify themes and patterns. Teams can recruit participants for moderated or unmoderated sessions, and test mobile apps on iOS and Android phones and tablets. The Advanced plan includes surveys, interaction and think-out-loud tests, and moderated Live Conversation sessions. Ultimate adds AI test creation and analysis, an Insights Hub, card sorting, tree testing, and custom audiences; Ultimate+ adds a Figma plugin, custom insights services, and Premier Support+. Listed integrations include Figma, Jira, Slack, Microsoft Teams, Miro, Canva, Qualtrics, Contentsquare, and FullStory. A Results API v2 provides access to QXscores, session data, videos, and transcripts, alongside legacy API v1 endpoints. UserTesting is paid, has no free plan, and offers a free trial. Pricing is customized by users, types, and features, so customers must request a quote.