Fergus vs FieldBench

Fergus is job management software for trades and service businesses, covering work from customer enquiry and quoting through scheduling and invoicing. Teams can prepare professional quotes and use a customisable calendar to assign jobs. Job Cards gather information such as quotes, purchase orders, costs, reporting, and customer details. The mobile app for iOS and Android supports quoting, invoicing, and job management, with real-time tracking of time, materials, and safety. Fergus lists recurring jobs, route optimisation, and offline mode. Accounting integrations with Xero, QuickBooks, and MYOB can sync business information. Supplier integrations can import invoices and match them to jobs; premium supplier connections add pricebook updates, purchase orders, and invoice reconciliation. A Zapier integration connects Fergus to more than 3,000 apps. The product is made by Fergus, headquartered in Auckland, New Zealand. Its 14-day free trial of Essentials starts without a credit card. Features are offered in set tiers rather than selected individually. Listed additional charges include certificates at $30 for 1–9 staff or $80 for 10+ staff, SMS at $15 per 100 texts, and credit-card payments at 2.95% + $0.30 per transaction. Local support in New Zealand, Australia, and the United Kingdom is available by phone, live chat, and email.

FieldBench is field service software for skilled trades, bringing jobs, quotes, equipment and payments into a service workflow. For residential and light commercial plumbing, it supports scheduling, dispatch, client communication, invoicing and payment collection. Its dispatch board has board, calendar, map and list views for reviewing job status, assignments and rescheduling. Quotes can offer good, better and best options, go to clients for signature and approval, then convert into invoices. Payment options include Stripe cards and deposits, saved cards and invoice payment links; Tap to Pay availability depends on processor, device and region, and processing fees apply separately. The Android and iOS apps give technicians access to jobs, client and equipment history, forms, quotes, payments, chat and time tracking. Integrations include QuickBooks Online, Stripe, Google Calendar, Outlook Calendar and Zapier. The free plan is free for one user and up to 20 jobs monthly. Starter is $49 a month for three users and unlimited jobs; Pro is $99 a month for seven users and advanced operations.