FidelityNotes vs ICANotes

FidelityNotes has no write-up on Specifiction yet; its figures are above.

ICANotes is a web-based electronic health record platform for behavioral health clinicians and practices. Its customizable, menu-driven documentation covers assessments, progress notes, treatment plans, SOAP, BIRP and DAP notes, group therapy notes, and discharge summaries. The platform describes an ambient AI scribe that listens to sessions and creates notes. Practice tools include scheduling, automated reminders, a patient portal, secure messaging, telehealth, billing, and e-prescribing, alongside more than 100 clinical rating scales and assessment tools. Listed connections span labs, clearinghouses, health information exchanges, interoperability, and PDMPs, with examples including LabCorp, Quest, Availity, Waystar, and ClaimMD. ICANotes says it maintains HIPAA compliance and describes encrypted transmitted data, user authentication, access controls, and audit logs. The company says the product is built exclusively for psychiatry, therapy, and addiction treatment. A 30-day trial requires no credit card, but e-prescribing and insurance claim submission are unavailable during the trial. ICANotes+ requires a three-month commitment, then may be canceled with 15 days’ notice. The platform is web-only; the company advertises live onboarding, training, and 24/7 assistance.