Field Ascend vs Field Force Tracker
Field Ascend
field-ascend.comField Force Tracker
fieldforcetracker.comSide by side
| Figure | Field Ascend | Field Force Tracker |
|---|---|---|
| Price from | $13/mo | $59.99/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 2 |
| Spec score · Elevator Service Software | 8.2 (#5) | 8.1 (#6) |
| Offline use | The mobile app stores jobs, checklists, photos, signatures and time entries locally and queues them to sync when connectivity returns. | Some job and scheduling data can be viewed without network access, and notes or photos can be queued until connectivity returns; inventory levels and live payments require a connection. |
| Purpose | Field Ascend helps elevator contractors manage maintenance visits, emergency repairs, inspections, dispatch, work orders, quotes, invoices and asset history in one field service platform. | Field Force Tracker is field service management software for service businesses to manage customer data, schedule employee jobs, create estimates and invoices, track payments, and view operations. |
| Security | The security page says browser and mobile traffic uses HTTPS/TLS, data is encrypted at rest by managed database and document-storage platforms, and access is scoped by tenant and user permissions. | The security page lists AES-256 encryption for stored data, audit logs, IP restrictions, two-factor authentication, monitoring, and regular penetration scanning. |
| Support | The free trial includes email support, and the Custom plan offers more tailored onboarding support. | The pricing page says subscriptions include 24/7 operations and support, upgrades, and enhancements; the support page lists weekday expert support hours of Monday through Friday, 8:30 a.m. to 5:30 p.m. EST. |
Plans
Field Force Tracker
- Starter Plan$59.99 a month
- Professional Business PlansPrice not published
In their own words
Field Ascend
Field Ascend is a field service platform for elevator contractors managing maintenance visits, emergency repairs, inspections, dispatch, work orders, quotes, invoices, and asset history. Technicians using Android or iOS can view job details, add notes and photos, complete checklists, collect signatures, and update job status. Elevator workflows cover recurring preventive maintenance, urgent breakdown dispatch, and follow-up repairs for defects or deficiencies. Customer sites and elevator assets can be connected to earlier visits, records, and follow-up work. The mobile app stores jobs, checklists, photos, signatures, and time entries locally, then queues them to sync when connectivity returns. AI-assisted tools draft quotes and reports, analyze purchase orders, and suggest job assignments; users confirm suggested technician assignments. Where configured, QuickBooks Online workflows can sync customers, invoices, products or services, and payment status. Pro costs $13 per user per month, with a three-user minimum. A 30-day trial requires a card at sign-up. Teams may still need to maintain their own applicable compliance processes; the product is not a replacement for professional compliance judgment.
Field Force Tracker
Field Force Tracker is field service management software for organizing customer data, employee jobs, estimates, invoices, payments, and operations. Its feature list includes work orders, dispatch, scheduling, inventory, quotes, invoices, contracts, reporting, employee tracking, and custom inspection forms. Native iPhone and Android apps let technicians manage or reschedule jobs, prepare quotes and invoices, collect payments, and access service information. Some job and scheduling data remains viewable offline, with notes and photos queued until connectivity returns; inventory levels and live payments require a connection. Integrations include QuickBooks Online and Desktop, plus Xero, Wave, Sage, Zapier, and Make.com. Optional API access is limited to certain accounts and plans, with webhooks currently offered for job statuses. Pricing starts at $24.99/user/mo, with a 14-day trial and no free plan. The Starter Plan costs $59.99 a month for two users, one Admin and one Mobile, and optional industry modules; a one-time onboarding, setup, and data import fee applies.