Field Force Tracker vs Liftkeeper
Field Force Tracker
fieldforcetracker.comLiftkeeper
liftkeeper.comSide by side
| Figure | Field Force Tracker | Liftkeeper |
|---|---|---|
| Price from | $59.99/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 2 | 0 |
| Spec score · Elevator Service Software | 8.1 (#6) | 6.9 (#22) |
| Company | Field Force Tracker is developed and supported by Rapidsoft Systems Inc., which the maker describes as based in Princeton, New Jersey, with offices in the USA, India, and UAE. | Liftkeeper is headquartered in Sandpoint, Idaho, and is a product of Advanced Business Technologies, which says it began in 1990. |
| Headquarters | Princeton Junction, New Jersey, USA | Sandpoint, Idaho, USA |
| Purpose | Field Force Tracker is field service management software for service businesses to manage customer data, schedule employee jobs, create estimates and invoices, track payments, and view operations. | Liftkeeper is elevator business software designed to connect office and field operations. |
| Support | The pricing page says subscriptions include 24/7 operations and support, upgrades, and enhancements; the support page lists weekday expert support hours of Monday through Friday, 8:30 a.m. to 5:30 p.m. EST. | Subscribers receive an account manager with elevator industry experience, and the support team averages five years of elevator contractor experience. |
Plans
Field Force Tracker
- Starter Plan$59.99 a month
- Professional Business PlansPrice not published
In their own words
Field Force Tracker
Field Force Tracker is field service management software for organizing customer data, employee jobs, estimates, invoices, payments, and operations. Its feature list includes work orders, dispatch, scheduling, inventory, quotes, invoices, contracts, reporting, employee tracking, and custom inspection forms. Native iPhone and Android apps let technicians manage or reschedule jobs, prepare quotes and invoices, collect payments, and access service information. Some job and scheduling data remains viewable offline, with notes and photos queued until connectivity returns; inventory levels and live payments require a connection. Integrations include QuickBooks Online and Desktop, plus Xero, Wave, Sage, Zapier, and Make.com. Optional API access is limited to certain accounts and plans, with webhooks currently offered for job statuses. Pricing starts at $24.99/user/mo, with a 14-day trial and no free plan. The Starter Plan costs $59.99 a month for two users, one Admin and one Mobile, and optional industry modules; a one-time onboarding, setup, and data import fee applies.
Liftkeeper
Liftkeeper is web-based business software for elevator companies, connecting office and field operations in one system. The company says it serves the elevator industry only. Teams can manage contacts, attach documents or photos, and organize lists. Sales tools track leads, send reminders, create custom proposals, and turn proposals into jobs. Maintenance and dispatch features cover trouble calls, mapped routes, request prioritization, and mobile access for mechanics to schedules, tickets, and elevator information. Accounting tools include custom reports, automated maintenance-contract billing, and APIs for transferring data to accounting software; named connections include QuickBooks, Intacct, and Microsoft Dynamics. Inventory tools track parts, equipment, consumables, suppliers, and purchase orders. Liftkeeper runs in a browser on a computer, phone, or tablet, with no installation. Subscriptions include unlimited customer-portal users, about 20 hours of onboarding, continuing training, an account manager, and a searchable help database. Pricing is available on request.