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SPECIFICTION
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Liftkeeper

liftkeeper.com

Web
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Spec score 6.9 #23 of 24 in Elevator Service Software

What it is

Liftkeeper is web-based business software for elevator companies, connecting office and field operations in one system. The company says it serves the elevator industry only. Teams can manage contacts, attach documents or photos, and organize lists. Sales tools track leads, send reminders, create custom proposals, and turn proposals into jobs. Maintenance and dispatch features cover trouble calls, mapped routes, request prioritization, and mobile access for mechanics to schedules, tickets, and elevator information. Accounting tools include custom reports, automated maintenance-contract billing, and APIs for transferring data to accounting software; named connections include QuickBooks, Intacct, and Microsoft Dynamics. Inventory tools track parts, equipment, consumables, suppliers, and purchase orders. Liftkeeper runs in a browser on a computer, phone, or tablet, with no installation. Subscriptions include unlimited customer-portal users, about 20 hours of onboarding, continuing training, an account manager, and a searchable help database. Pricing is available on request.

Spec sheet

Purpose
Liftkeeper is elevator business software designed to connect office and field operations.Read 9 Oct 2026 · liftkeeper.com
Product
Liftkeeper is elevator business software designed to connect office and field operations.Read 4 Oct 2026 · liftkeeper.com
Support
Subscribers receive an account manager with elevator industry experience, and the support team averages five years of elevator contractor experience.Read 9 Oct 2026 · liftkeeper.com
Headquarters
Sandpoint, Idaho, USARead 28 Sep 2026 · liftkeeper.com
Company
Liftkeeper is headquartered in Sandpoint, Idaho, and is a product of Advanced Business Technologies, which says it began in 1990.Read 4 Oct 2026 · liftkeeper.com
Access
Liftkeeper is accessed through an internet browser on a computer, phone, or tablet, with no download or software installation required.Read 4 Oct 2026 · liftkeeper.com
Accounting
Liftkeeper supports custom reports, maintenance contract billing, and data transfers to accounting software through customizable APIs.Read 9 Oct 2026 · liftkeeper.com
Accounting integrations
The FAQ names QuickBooks, Intacct, and Microsoft Dynamics as examples and says the team can build interfaces with most software.Read 9 Oct 2026 · liftkeeper.com
Answering services
Liftkeeper offers a special user account and training for answering services.Read 9 Oct 2026 · liftkeeper.com
Browser access
No installation is required; Liftkeeper is accessed in an internet browser on a computer, phone, or tablet.Read 9 Oct 2026 · liftkeeper.com
Company history and headquarters
Liftkeeper says it is headquartered in Sandpoint, Idaho, and that its parent company, Advanced Business Technologies, has operated since 1990.Read 9 Oct 2026 · liftkeeper.com
Customer portal
The company says unlimited customer portal users are included free with a Liftkeeper subscription.Read 9 Oct 2026 · liftkeeper.com
Customization and scale
The company says it provides custom reports and features and supports organizations ranging from one building to portfolios with multiple offices.Read 4 Oct 2026 · liftkeeper.com
Help resources
Subscribers can access a searchable Help page with manuals, FAQs, and how-to tutorials.Read 9 Oct 2026 · liftkeeper.com
Industry focus
The company says its application was designed around elevator industry requirements and that it serves only that industry.Read 9 Oct 2026 · liftkeeper.com
Inventory
Inventory features track spare parts, equipment, and consumables, centralize supplier information, and support purchase orders from the office or field.Read 9 Oct 2026 · liftkeeper.com
Maintenance and dispatch
Users can manage trouble calls and routes on a map, prioritize service requests, and give mechanics mobile access to schedules, tickets, and elevator information.Read 9 Oct 2026 · liftkeeper.com
Record keeping
Users can manage contact data, attach documents or photos to screens, and organize lists to their preferences.Read 9 Oct 2026 · liftkeeper.com
Sales
Sales features include lead tracking, reminders, custom proposals, job conversion, and mechanic recommendations for change orders and repair sales.Read 9 Oct 2026 · liftkeeper.com
Training
A subscription includes about 20 hours of initial onboarding training, training on new features, refreshers, and advanced training upon request.Read 9 Oct 2026 · liftkeeper.com

Strong points and limits

Strong points

  • Designed specifically for the elevator industry
  • Mobile access for mechanics
  • Includes unlimited customer portal users
  • Accounting connections include QuickBooks and Intacct
  • Browser access requires no installation

Limits

  • Pricing is available only on request
  • Serves the elevator industry only
  • Requires an internet browser connection

Who it suits

Liftkeeper is for elevator businesses coordinating sales, service, dispatch, inventory, accounting, and customer access. It can support organizations from one building to portfolios with multiple offices.

Verdict

Liftkeeper covers office administration and field service in a browser-based system focused exclusively on elevator companies. Its included training, support, portal access, and accounting interfaces are useful details for buyers planning adoption.

Where Specifiction places it

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