Liftkeeper vs Zentid
Liftkeeper
liftkeeper.comZentid
zentid.comSide by side
| Figure | Liftkeeper | Zentid |
|---|---|---|
| Price from | — | 299 AED/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 0 | 8 |
| Spec score · Elevator Service Software | 6.9 (#22) | 8.3 (#4) |
| Customer portal | The company says unlimited customer portal users are included free with a Liftkeeper subscription. | The browser customer portal supports service booking, live status, report approval and service-history access. |
| Headquarters | Sandpoint, Idaho, USA | LinkedIn lists headquarters in Qusais, Dubai, United Arab Emirates. |
| Product | Liftkeeper is elevator business software designed to connect office and field operations. | Zentid Field OS combines field service, workforce management, CRM, and reporting in one platform for service businesses. |
| Support | Subscribers receive an account manager with elevator industry experience, and the support team averages five years of elevator contractor experience. | Plan support ranges from community support to email, priority chat/call/email and 24x7 call/chat/email support. |
Plans
Zentid
- Starter299 AED a month
- Starter Plan299 AED a month
- Essential699 AED a month
- Essential Plan699 AED a month
- Growth1,799 AED a month
- Growth Plan1,799 AED a month
- Scale2,999 AED a month
- Scale Plan2,999 AED a month
In their own words
Liftkeeper
Liftkeeper is web-based business software for elevator companies, connecting office and field operations in one system. The company says it serves the elevator industry only. Teams can manage contacts, attach documents or photos, and organize lists. Sales tools track leads, send reminders, create custom proposals, and turn proposals into jobs. Maintenance and dispatch features cover trouble calls, mapped routes, request prioritization, and mobile access for mechanics to schedules, tickets, and elevator information. Accounting tools include custom reports, automated maintenance-contract billing, and APIs for transferring data to accounting software; named connections include QuickBooks, Intacct, and Microsoft Dynamics. Inventory tools track parts, equipment, consumables, suppliers, and purchase orders. Liftkeeper runs in a browser on a computer, phone, or tablet, with no installation. Subscriptions include unlimited customer-portal users, about 20 hours of onboarding, continuing training, an account manager, and a searchable help database. Pricing is available on request.
Zentid
Zentid Field OS combines field service, workforce management, CRM, and reporting for service businesses. Field Service covers work orders, SLAs, instant invoicing, contracts, and maintenance plans. Field Report supports digital forms, photos, and signatures, then produces branded PDFs automatically. Field Workforce includes job scheduling, live tracking, and an offline mobile app; technicians can keep working without connectivity, with data syncing when a connection returns. Zen AI can assist with scheduling, service reports, enquiries, and routine tasks. The maker lists integrations including Stripe, WhatsApp, Zoho Books, WATI, Tidio, Twilio, Calendly, QuickBooks, and Zendesk. Every plan includes an open API and webhooks. The Field mobile app is available through the App Store and Google Play. Plans cost 299 AED a month for Starter, 699 AED a month for Essential, 1,799 AED a month for Growth, and 2,999 AED a month for Scale; prices exclude VAT. Plans have monthly WhatsApp conversation caps of 100, 300, 1,000, and 2,500 respectively. A free plan and free trial are available.