FieldBased vs Routeware SmartCity
FieldBased
fieldbased.appRouteware SmartCity
routeware.comSide by side
| Figure | FieldBased | Routeware SmartCity |
|---|---|---|
| Price from | $29/mo | $1,008/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 4 |
| Spec score · Snow Removal Software | 8.2 (#8) | 8.3 (#6) |
| Integrations | The privacy policy lists Stripe, Facebook/Meta, Wix, Google, Google Maps Platform, OpenStreetMap, Open-Meteo and Sentry among connected services or providers. | Routeware lists AWS, Esri, Geotab, Samsara, telematics, contact-center, asset-management, work-order and GIS integrations. |
| Security | FieldBased says data is encrypted in transit and each business's data is logically isolated from other businesses. | Routeware says it conducts annual security audits with a third-party auditor and uses security tools and modern software development practices. |
| Support | The contact page says a real person usually replies the same business day, and customers can use an in-app Help Center. | Routeware advertises full-service support; the government listing specifies weekday UK phone/email support, a one-working-day response target and extra charges for configuration or training. |
Plans
FieldBased
- Starter$29 a month
- Pro$79 a month
- Premium$169 a month
- EnterprisePriced on request
Routeware SmartCity
- SmartCity Base subscription (Lakeland contract)$12,096 a year
- Routeware Professional Services Engagement (Lakeland contract)$17,595, paid once
- SmartCity Solid Waste Operations (Lakeland contract)$76,608 a year
- Routeware SmartCityPriced on request
In their own words
FieldBased
FieldBased is a field operations platform for businesses managing leads, quotes, scheduling, dispatch, invoicing, and payments. It is designed for service work including tree and snow, A/V and installations, cleaning, landscaping, and home services. Its AI assistant can book jobs, draft estimates and invoices, retrieve customer information, log receipts from photos, and set reminders by voice or text. An AI receptionist can respond to inbound leads, answer questions, quote prices, and book jobs through a business text line or Facebook Messenger. Website forms, Facebook lead ads, phone calls, and live web chat feed into a shared inbox. The platform includes route planning, crew scheduling, service logs, invoicing and billing, and a client portal, and runs on Android, iOS, and the web. Starter costs $29 a month for one user and 1,000 emails per month. Pro costs $79 a month for up to 10 users, 5,000 emails, and 500 texts monthly. Card payments settle into the business’s Stripe account, with a 1% platform fee plus standard Stripe fees. Businesses can export or delete data; the company says it does not sell business or customer data.
Routeware SmartCity
Routeware SmartCity has no write-up on Specifiction yet; its figures are above.