FieldBased vs Smart Service
FieldBased
fieldbased.app
Smart Service
smartservice.comSide by side
| Figure | FieldBased | Smart Service |
|---|---|---|
| Price from | $29/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 4 |
| Spec score · Snow Removal Software | 8.2 (#8) | 8.3 (#7) |
| Integrations | The privacy policy lists Stripe, Facebook/Meta, Wix, Google, Google Maps Platform, OpenStreetMap, Open-Meteo and Sentry among connected services or providers. | Listed integrations include QuickBooks, ChatGPT, Claude and custom connections to systems such as Sage. |
| Security | FieldBased says data is encrypted in transit and each business's data is logically isolated from other businesses. | Smart Service states that payment transactions use PCI-compliant encryption. |
Plans
FieldBased
- Starter$29 a month
- Pro$79 a month
- Premium$169 a month
- EnterprisePriced on request
Smart Service
- Standard SubscriptionPrice not published
- Enterprise SubscriptionPrice not published
- Purchase OptionPrice not published
- Standard Subscription (Cloud or Desktop)$129.99 a month
In their own words
FieldBased
FieldBased is a field operations platform for businesses managing leads, quotes, scheduling, dispatch, invoicing, and payments. It is designed for service work including tree and snow, A/V and installations, cleaning, landscaping, and home services. Its AI assistant can book jobs, draft estimates and invoices, retrieve customer information, log receipts from photos, and set reminders by voice or text. An AI receptionist can respond to inbound leads, answer questions, quote prices, and book jobs through a business text line or Facebook Messenger. Website forms, Facebook lead ads, phone calls, and live web chat feed into a shared inbox. The platform includes route planning, crew scheduling, service logs, invoicing and billing, and a client portal, and runs on Android, iOS, and the web. Starter costs $29 a month for one user and 1,000 emails per month. Pro costs $79 a month for up to 10 users, 5,000 emails, and 500 texts monthly. Card payments settle into the business’s Stripe account, with a 1% platform fee plus standard Stripe fees. Businesses can export or delete data; the company says it does not sell business or customer data.
Smart Service
Smart Service has no write-up on Specifiction yet; its figures are above.